JR Jewelers Reviews

5.0 Rating 90 Reviews
100 %
of reviewers recommend JR Jewelers
5.0
Based on 90 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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Phone:

9544925050

Email:

robert@jrjewelers.com

JR Jewelers followed up with Artcarved on the status of the ring I ordered without my having to call them and then promptly sent it to me once they received it from the manufacturer so I would have it by Christmas.
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Posted 6 years ago
Thank you for your positive review! Bob & Josephine
Posted 5 years ago
I purchased a necklace with pendant that I was seconds away buying from Bloomingdales but it was out of stock before I could complete the purchase. Good thing because JR was less expensive. I am familiar with them as I lived in FL for twenty years. They took a little long to ship but once they did I received it quickly. The necklace was knotted and had to use a needle to untangle it. Other than that very happy with my purchase.
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Posted 6 years ago
Hello Holly: Thank you for your comments; we aim to improve in what we do. I am glad that you are happy with your purchase. Enjoy your beautiful necklace! Josephine
Posted 6 years ago
We are overall very happy with our purchase. It was unfortunate that there was a misunderstanding regarding the return policy of our ring that was held at the store for some time while we were away on vacation. That said, we are very happy with our ring, and JR provided good customer service at an unbeatable price compared to other physical and online jewelers.
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Posted 7 years ago
We are very sorry for the misunderstanding, although, we are pleased that you are happy with your overall shopping experience. Josephine & Bob
Posted 7 years ago
JR Jewelers is rated 5.0 based on 90 reviews