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If you cancel it to get a refund, they will claim that they were making it, therefore, no refund.
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posted 2 weeks ago
- Anonymous
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They have therefore refused us a refund.
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posted 2 weeks ago
- Nathan Easter
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Food that was delivered was incorrect, attempted to get a refund for this and they denied the refund even though photos of the incorrect food were taken and sent to customer services.
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posted 1 month ago
- Anonymous
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My order was not delivered. They did not attempt to contact me. They said they left it at the front door as it was locked . Customer service won't process a refund as it was marked as delivered despite me not giving a delivery code to the driver to prove delivery. Scammer company with obviously useless drivers. I'll ask my bank to process a refund and will not use them again. Use one of the other companys NOT JUST-EAT.
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posted 2 months ago
- Mike
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They claimed they couldn’t issue a refund because the courier “attempted delivery,” which is not only untrue but completely ignores the fact that the food was never delivered in the first place.
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posted 2 months ago
- Anonymous
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On this occasion, we're unable to offer a refund or compensation based on all the information we have.
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posted 6 months ago
- Jonathon Blackburn
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I reached oit and Just Eats declined my refund.
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posted 6 months ago
- Anonymous
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When requested for a refund their ‘policy’ is not to give refunds.
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posted 6 months ago
- Anonymous
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When I noticed about it, I cancelled the order, they accepted the cancellation and the refund, they even sent me a message saying “Your refund's on the way (if you were charged)”.
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posted 7 months ago
- Anonymous
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To add salt to the wound: Just Eat no only refuses to issue a refund and falsely claimed the driver tried to contact me.
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posted 8 months ago
- Christen