“I asked for the credit to be sent back to my credit card as the merchandise was poor. Instead I got a credit which of course excluded the shipping costs.”
“Poor return policy. Difficultly getting my money refunded. I needed to get my credit card companyinvolved. Customer service was poor. They don't answer their phones. Email response is generic.”
“Purchasing from this company was a horrible experience. I sent back a return and several emails and still have no reply back regular my refund status.”
“Shoes were too big so I sent an email to confirm return details. No reply for a week+ so I paid $28 shipping to return them.
The return was accepted, but weeks later still no refund. I had to file with my credit card company.”
“I never received my order nor was I issued a refund when I was told via email that a refund was in the works. Still trying to correct this issue. Terrible service.”
