“
Same as above. I am unable to use the portal that doesn’t work: they have no customer service phone number: email takes 72 hours to respond : chat also takes time. They lied about delivery date. I will still try to return as the dress doesn’t work for me but I will NEVER ORDER FROM Karen Millen AGAIN!!!!!!!!!
”
posted 1 month ago
- Kathy Kearns
“
bad customer services, wanted to return faulty item and claim delivery after they received the item back, too much, send photo proof, so did, can't see not clearly enough, sent again, in the end told them where to go
”
posted 3 months ago
- Anonymous
“
Delivery too slow. I paid for Next Day delivery and my order has still not arrived.
”
posted 5 months ago
- ""
“
Delivery due in 4 day time frame.
”
posted 6 months ago
- Anonymous
“
So I ordered another dress paying for next day delivery to my house which came late.
”
posted 6 months ago
- ""
“
Paid for unlimited next day delivery.
”
posted 10 months ago
- karen beverley
“
You have to make sure that each item is in separate bags (even if they cane in one bag) then you have to pay an arbitrary £2 per order returned even though you’ve paid the delivery fee upfront.
”
posted 1 year ago
- Ms Nahal
“
Terrible service!!
I have placed 5 orders with KM with delivery to EU.
”
posted 1 year ago
- Anonymous
“
Horrible and useless.
No customer.
No delivery on time
No responsibility.
”
posted 1 year ago
- Anonymous
“
I will take this further!!!
The day after returning the 12s, I ordered a 14 via PayPal however it arrived LATE despite me choosing and paying for Premier next day delivery!!
I will also be returning the 14 dress as its no use to me now, and out of principle will NEVER order from this awful retailer.
”
posted 1 year ago
- Michelle
