“
AVOID at all costs!
Paid for next day delivery, took 1 week.
Returned ghe item and I am still fighting for my refund!
Horrendous service!
”
posted 1 week ago
- Anonymous
“
I have been waiting 7 weeks for a refund for shoes that were promised overnight delivery and ended up taking a week missing my event.
”
posted 3 months ago
- Anonymous
“
The delivery service is good - but impossible to get a refund - this company needs reporting
”
posted 3 months ago
- Donna
“
Delivery was good, but I did pay extra for quick delivery. Sadly none of the dresses worked for me so returned them - that was 2 weeks ago and no sign of my refund. I will be thinking twice before buying from them again.
”
posted 3 months ago
- Anonymous
“
I have a special event coming up this weekend so o decided to spend a little bit more than I usually would and bought myself a new dress with next day delivery.
”
posted 8 months ago
- K
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I used to only purchase the premier service for free returns (but also free delivery as an aside).
”
posted 9 months ago
- Ex-Karen millen lover
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I paid for yearly next day delivery.
”
posted 9 months ago
- Anonymous
“
They don’t offer exchanges and charge you £2 for a return (when you’ve already paid £5 for delivery)
Though this was an odd system for an online offering personally but I went along with it as I really wanted the shoes.
”
posted 10 months ago
- Anonymous
“
Delivery fee were charged for $35!!!
I have been told the refund will still take another 30days and of course they won’t refund delivery fee.
”
posted 1 year ago
- Anonymous
“
I am happy with the quality of the items I ordered but having having no free delivery options regardless of what you spend is unfair.
You also don't get free returns if you want a refund or an exchange! They take an additional £2 as a return fee and don't refund you the £4.99 delivery cost even for an exchange.
”
posted 1 year ago
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