KelsusIT Reviews

4.1 Rating 30 Reviews
77 %
of reviewers recommend KelsusIT
4.1
Based on 30 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat
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Anonymous
Anonymous  // 01/01/2019
These people can be found on the internet via e bay The lad purchased himself a refurbished Ultrafast Gaming PC hust before Xmas at a cost of £482.00 The item arrived swiftly but unfortunately the optical drive wouldn't open. Despite the Xmas delays, they had the tower picked up, mended and returned in hust four days. Brill.
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Posted 6 years ago
Thank you so much for sending my HP Z620 in top notch condition. I don't know how you do it, but It looks like it never been used, it looks like new. You even give me a bonus DVD RW (made by HP) and a very important discount because I spend more than 500 pounds with you. All those thinks, has helped me to build a TRUE, very powerful working enviroment for the price of a small posh laptop.
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Posted 6 years ago
Very happy with the service - collect my pc free of charge to fix it and delivered back for free as well. Never had such great service anywhere else.
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Posted 6 years ago
Thanks for Everything. Kelsus IT on Ebay see, to be fantatsic. Instantly answer the phone and have a no quibble return policy - Demonstrated when I stated the PC was not powerful enough for my application ( I should have checked before buying ), they suggested the upgrade and I made a further purchase and they change over the PC. I need a i7 6th and I had brought a i5-2400 i think. Great Company, UK Bassed in Surrey I think.
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Posted 3 years ago
Few weeks ago I was purchasing a desktop from Kelsus. Everything worked splendidly until a few days ago my desktop stopped working. This happened at the weekend and I gave a call to Kelsus on the Monday. In a few words I explained what my trouble was and the gentleman I was speaking to said "How about we send you a new desktop coming Wednesday and let us have the defective one back. Wednesday arrived and at the promised time the so did the new desktop. I have been very impressed by the the speed and the no quibble at changing the faulty desktop. This is showing a business that is serious and absolutely reliable and I will recommend them to anyone.
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Posted 3 years ago
What a great company, had a problem with a computer I brought 6 months ago gave them a ring and they told me to send it back to them, I got it back yesterday all fixed for free, this was 3 months after the guarantee run out. FIRST CLASS 5 STARS Thanks again
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Posted 4 years ago
Bought a refurbished PC and the SSD failed after 9 months - contacted Kelsusit and (even though the PC was no longer under warranty) they sent a replacement SSD - excellent service !
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Posted 4 years ago
Excellant communication, good product would definutely recommend
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Posted 5 years ago
Excellent customer service. Defective item was propmptly swapped for free.
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Posted 5 years ago
Mine was, maybe, a rather silly question, demonstrating a degree of ignorance but they were very helpful and courteous. The machine is (so far) better than I expected. Thank you KelsusIt.
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Posted 5 years ago
Nex day delivery! Excellent seller, excellent communication. Highly recommended.
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Posted 5 years ago
Fast delivery, l required some set up help and this was provided over the phone
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Posted 5 years ago
SOME PROBLEMS BUT VERY QUICKLY SORTED.VERY GOOD CUSTOMER SERVICE WOULD THANKS
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Posted 5 years ago
These guys not only say - "We do all to satisfy our customer" - they really do!
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Posted 5 years ago
Built the computer exactly to my specifications, with a very helpful and positive approach. Very friendly service, thank you very much.
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Posted 5 years ago
Cannot fault the process from choosing the spec, online chats, ordering, delivery bang on time and the build itself. Great experience all round and would highly recommend.
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Posted 5 years ago
Whole buying experience with Kelsusit was excellent - following initial online chat, an email from Zayd with news of a product about to be listed that was ideally suited to my needs. I ordered (easy), paid via PAYPAL, (easy, secure for both parties) and organised delivery...which itself was very impressive,36 hrs to middle of Ireland,at v.reasonable cost. No qualms in recommending...great service.
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Posted 5 years ago
Very helpful company I wanted a particular type of computer that had to be matched to a hand 3d scanner I purchased and was stressing about I told them the problem and my requirements They not only found a computer for me they downloaded the software for the scanner And tested it for me to see if it met the hardware requirements They also suggested what video card I could do with Without their help I would have wound up with the wrong computer They can tell you the difference from an i5 400 and an i7 300 Excellent fast win 10 computer no problems at a reasonable cost No worries about refurbished tech No problems with returns, buy with confidence Ask for Zayd or Marius
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Posted 5 years ago
These guys are brilliant, they offered me a discount for the second pc and shipped it next day for free as well. Even tough the pc is refurbished it's a beast and looks fantastic.
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Posted 6 years ago
Fantastic gaming pc, got it delivered the very next day for free,really good support form the guys at kelsusit, these guys really know what they are doing, son is happy.
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Posted 6 years ago
KelsusIT is rated 4.1 based on 30 reviews