Keter Plastic Reviews

“ Horrible experience and no customer service. Ordered and paid for an 11x7 portable shed, but they sent a damaged 7x7 in replacement. I paid for door-to-door delivery, and it was delivered to AAA Cooper Transit. However, I had to pay an additional $200 to pick it up. I didn't realize it was wrong until it was delivered, and now they won't respond. Pro# 5305659110 Load# 31200277 BOL# 0099236673 ”

“ New ordered store it box arrived damaged with fork lift truck fork holes in the box. Item left in drive without knocking so no chance to reject. Ordered from Keter direct on their website. So far 3 emails asking for same info and photos as already supplied and a no reply contact so no continuity. Feels like they just send anything out and put up the shutters. Poor service ”

“ Received damaged deck storage box. I contacted Keter and was asked to submit photo and receipt which I did. Keter responded stating they don’t stock replacement parts. Unbelievable!! I've never received in my lifetime such terrible customer service. ”

“ Do not dare buying Keter Plastic , a small new warehouse, that I bought the hydraulic axis is broken, and there is no one to talk to, very bad service. There is already a group of victims of Keter Plastic ”

“ I contacted customer service after noticing one of the windows was scratched and scuffed. ”

“ I was told these could go on back order, or I could use their collect and replace service. ”

“ After reading the customer reviews, not going to waste anytime calling customer service. ”

“ I called customer service. ”

“ Bought a keter corfu patio set. Fell apart within a year. Keter won’t replace and said that they would send me the parts to repair it. I’ve been waiting since August 23 for the parts and still not available. Shocking customer service and terrible products. ”

“ Bought 2 Keter Eden storage benchesnat Leroy Merlin in Malaga, Spain, both of them came with the same piece repeated 4 times this the left side clip EW-L ( I should have been 2 EW-R and 2 EW-L) Customer service agent in Spain called Andrea said she would send the right clips, but they never did. So not only the customer.er servicenis the worst, but the plastic material is terrible. DO NOT BUY THESE PRODUCTS! THANK ME LATER. ”