Login
Start Free Trial Are you a business?? Click Here

Kindred Fires Reviews

4.8 Rating 1,959 Reviews
A
Happiness Grade
A

Customer Service - Good

96.27%
Industry Average
Excellent prompt service. Candles are beautifully presented with some amazing scents. Bought these for birthday gifts and in memory of loved ones. Always well received.
posted 2 years ago - Maureen Barrow
Bought my first candle just a month ago! Was so impressed with the quality, scent, packaging etc that I ordered another as a gift a month later! The service and speed of service is excellent! My only query was that I thought the matches you purchase were longer as this is this is how they appear to look on the images-I raised this point and they answered me immediately stating they would address it! Great company to deal with-would recommend
posted 2 years ago - Anonymous
The customer service I received was really good. There was an issue with the recipients delivery address and Kindred Fires sent out a replacement item immediately with no quibbles. I thought this to be very considerate as I never asked for this. The gift itself was lovely. Nicely packaged and a lovely scented candle.
posted 2 years ago - Anonymous
Prompt service even with personalised message. The present was very much liked by recipient
posted 2 years ago - Rhiannon Lloyd
Great service and the candles are always so appreciated, they are that special gift!
posted 2 years ago - Moira Campbell
Very good company, excellent service
posted 2 years ago - Mandy Marchant
Great communication and service as always. I'm never disappointed with this company. Beautiful candles with gorgeous scents. Well made and creative. My friend was so happy with her recent birthday gift. I recommend this company to everyone! Thank you.
posted 2 years ago - Elizabeth Sherriff
Excellent product and service thank you!
posted 2 years ago - Catherine' Groombridge
Fast service. My friend was very pleased with her birthday present. Would definitely recommend
posted 2 years ago - Linda Barrett
I'd really recommend these lovely candles! I bought a few over Christmas for presents and they smelt and looked great. The team at Kindred Fires were really easy to contact and replied straight away. Great customer service! Thanks, Laura
posted 2 years ago - Laura Iatridou-Jones