KinkyCherries Reviews

Name: KinkyCherries
Address: Legacy Centre Hanworth Trading Estate Hampton Road West, ,, London
Rating: 4.82

4.8 Rating 1,923 Reviews

97 %

of reviewers recommend KinkyCherries

4.8

Based on 1,923 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0844 567 5740

Email:

support@kinkycherries.co.uk

Location:

Legacy Centre Hanworth Trading Estate Hampton Road West, ,
London
TW13 6DH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the moment I have not received the goods I ordered they stated Tuesday 10th November so I can't answer your review still not arrived and its the 13th”

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Posted 3 years ago

“Poor website”

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Posted 7 years ago

“Hello,I couldn't really rate your company on the basis that I still haven't received the product I ordered and paid for last week !! I hope you can look into the delay . Mr J M White”

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Posted 7 years ago

Dear Mr White, I am very sorry to hear that your order did not arrive in time. The delay was caused by the late departure of vehicles from Royal Mail National Distribution Centre in Romford and Sheffield. The affected postcodes were DN, E, HU, IG, LN, RM and S. Royal Mail has issued an apology for the recent disruption to service in your area. Further details can be found from this link below: http://bit.ly/1RpZWAo Please rest assured that we will do everything possible to resolve this issue (Unique Parcel ID: 09-0381509000-00002C49D). We appreciate feedback about our service. If you have any further questions, please feel free to contact our Customer Care Team at support@kinkycherries.com. Kind regards Kate Customer Care Team

Posted 7 years ago

“Don't agree with the refund/exchange policy at all”

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Posted 8 years ago

Dear Customer, I'm sorry to hear you disagree with our return policy. We do try our best to make sure our customers are happy! We could not authorise a refund of your 2nd product, since it was returned without packaging, instructions and manufacturer's warranty code was missing too. Please let us know if we can do anything to help you further. Kind regards, George Customer Care Team

Posted 8 years ago

“Carnt comment haven't received the goods yet ?”

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Posted 8 years ago

We are pleased to confirm that we have now resolved your issue. I'm sorry again about the lost item. We've made a formal complaint to Royal Mail about the loss of the original parcel. Please do not hesitate to contact us again at support@kinkycherries.co.uk if you have any further questions or feedback. Kind Regards Kate Customer Care Team

Posted 8 years ago

“The service is good so you receive it on time that's the only good thing about it otherwise the product is not good at all it does not make a difference”

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Posted 8 years ago

KinkyCherries is rated 4.8 based on 1,923 reviews