“Terrible customer service. They won't give me an ETA for package arrival and the shipping/tracking hasn't been updated for over 2 weeks. Can't talk to anybody. I've emailed questions several times and get automated responses. I want to cancel my order because it's scammy. And I can't even do that. Going through my bank.
DO NOT RECOMMEND”
“I followed the size guide exactly and even triple checked but they are huge. I don’t think the measurements are accurate. I measured myself properly. Now I gotta waste weeks exchanging them. Annoying”
“I have been very happy with my experience with Knotty thus far. I'm so happy with my latest order of boxers and I've gotten beautiful and fun underwear from them. (Don't stress if your order tracking doesn't update immediately, it is in fact on it's way. It does take a few business days”
“Since making them more size inclusive I am a returning customer. They are soft on the skin, comfortable on the waist and the perfect length for the thighs. I LOVE my boxers and bralette!”
“The customer service is awful. They are extremely rude and refuse to help. IF I ever get my order, I’ll never spend another dime with them no matter what the quality is like.”
“Super comfy, excellent fit—got the medium and at first thought maybe should have got a small but they all fit perfectly. Patterns are fun, fabric cozy, etc.”
“I ordered airamodal briefs and boxers. My daughter and I love love love these! I have never had such a soft and great fitting pair of undies. They don't lose their shape yet they move well with me all day. I placed 2 additional orders for for myself and all of my daughter's. Thank you for fantastic panties”
