“This modal fabric on the bodysuits is really poor quality. It actually turns a different color when it stretches a tiny bit. Purchased a bodysuit and for the reason of the shocking poor quality, was denied refund despite the 14 day money back promise on website. I’m so tired of companies whose priority is money over people being satisfied with what they bought.”
“The material and pieces were much more cheaply made than other companies order from. Paid for expedited shipping and still waited for over a week for delivery. Disappointing.”
“Despite following the size guide, the pairs of underwear I bought are too large. And I cannot return them or get a refund despite the clothing never being worn and some I haven’t even opened. I was very excited for this order, but now I have spent $70 on underwear I cant even wear.”
“Love the material. I bought the women's boy shorts. Seems they'd fit better if the fabric was longer in the back. As it is, they're too short in the back due to the fabric being the exact same length vertically on front and back.”
“The pieces fit like a dream! I was aprehensive at first because boy short-type underwear never felt comfortable, but Knotty was surprisingly snug and still nice to move around in. That, and I love the designs.”
“I received three pair. One pair was too large in size and the other two had seams running
Right through my va&)@a and was very uncomfortable. I contacted customer service as they have a 14 day guarantee to get refundable exchanges. They do NOT offer any amount of refund and no trading sizes. After sending another email to them, I have not received any additional emails- meaning they are just deleting if. Do nor purchase from here. No exchanges and
No trading out sizes.”
“Lots of cute stuff to choose from, but the quality has sometimes been subpar. I just bought a Halloween black cat themed set of lingerie, and not only did the panties have holes in the side seams, but the bra was obviously just a novelty design with no functionality or support. Fortunately, they were heavily discounted, so it was still a good deal for something I could still wear casually, but it makes me never want to buy anything for serious use.”