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Koa's House Pet Supplies Reviews

4.6 Rating 237 Reviews
A
Happiness Grade
A

Customer Service - Good

95.24%
Industry Average
LOVE Koa's - stellar customer service and the best food and treats around. LOVE that they carry Smallbatch - my pup and cat love these treats! Hope they will soon have the new cat food made by Smallbatch :)
posted 2 years ago - Rebeccah Jennings
Happy with how fast everything came, but was disappointed because I received a coupon as a first time customer, but I never could get it to work even after reaching out to customer service.
posted 3 years ago - Tania Campbell
Well ….2 things One I’m not a native of Seattle . I’m from Del Norte down in the wonderful San Luis Valley so I’m prejudiced. Always like a Colorado merchant but secondly your service is amazing . Thanks
posted 3 years ago - Al Carson
Great service! Great selection!
posted 3 years ago - Christine Meade
This pet supply shop is great.. from the owners to all the staff, to the products my dog loves! Super service that you don't get with big pet chain stores. And Penny, the owners dog, is a delight!
posted 3 years ago - Diane Heasley
excellent service
posted 3 years ago - Anonymous
Koa’s House will be my go to place for Earth Animal products. The packaging, the service, and the communication were extraordinary. The fact that donations are made to animals in need solidified my loyalty. Thanks for putting so much pride in your service.
posted 3 years ago - Simone Dillingham
Great Service!
posted 3 years ago - Anonymous
Customer service was excellent.very friendly person .delivery was quick .
posted 3 years ago - Frank Bejarano
Such great customer service. The items I ordered were delayed by the supplier. I received a personal call with a couple of substitution suggestions. I chose one and the order was shipped that day! I'm so appreciative of Koa's great customer service!!
posted 3 years ago - Jannice Peter