Koa's House Pet Supplies Reviews

Name: Koa's House Pet Supplies
Address: 1153 Bergen Pkwy, Suite I #144, Evergreen
Rating: 4.62

4.6 Rating 237 Reviews

90 %

of reviewers recommend Koa's House Pet Supplies

Company Reviews

Product Reviews

190

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Phone:

?(720) 551-8807?

Email:

info@koashouse.com

Location:

1153 Bergen Pkwy, Suite I #144
Evergreen
80439

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Koa's House Pet Supplies 5 star review on 26th June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waiting a month now no answer from them when enquired about bed.”

Helpful Report

Posted 7 months ago

“Took my money, never sent the dog bed which I paid for. Contacted them 5 times, no response. Worst customer service ever.”

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Posted 11 months ago

“No one responds to emails. Have a non-working phone number. Just keep charging a subscription order that I’ve repeatedly tried to cancelled! I think the BBB ought to look into this business.”

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Posted 1 year ago

“Ordered a month ago. Now get an email it’s coming from China. Do not order from this company. Never responded to “contact us” and still do not have pet bed.”

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Posted 1 year ago

“Placed an order months ago and I’m still fighting the charges with my credit card company. Phone is out of service and no replies to several emails. Order status shows the order was received but never shipped. Terrible customer service”

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Posted 1 year ago

“We were charged over $80 fto the credit card. No Food, phone # doesn't work. They emailed asking how we liked their food and service. Emailed them several times and no reply. We are contacting credit card company to claim a refund to the credit card. They must be out of business now.”

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Posted 1 year ago

“A joke. Oct 17, 23, Spent $139 on line for dog food. Sent email regard discount that I never received and placed order for a dog food we never got. Sent emails for response. Never heard from anyone. Tried calling 3X's, number not in use?? Clowns. Heather Aldridge”

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Posted 1 year ago

“Order never arrived and no responce Placed an order on 9/12/23 and it's still showing as order confirmed. Order KH25916 and it is almost a month later and no updates, ignored emails for status and the phone number on the site is out of service. I created an account and it always gives an error logging in every time so every order since has been through guest check out essentially. No way to speak to a representative and I'm disputing the charge with my credit card company. I will make sure to not order from this company again.”

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Posted 1 year ago

“Are they still in business? Phone number doesn't work. Paid for subscription order unfulfilled. No replies to multiple emails, messages sent via their website, and a DM to their Instagram account. Are they permanently closed? The website remains active. What's going on?”

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Posted 1 year ago

“LOVE Koa's - stellar customer service and the best food and treats around. LOVE that they carry Smallbatch - my pup and cat love these treats! Hope they will soon have the new cat food made by Smallbatch :)”

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Posted 2 years ago

“ZERO STARS! STILL HAVE NOT RECEIVED ORDER OR UPDATES.”

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Posted 2 years ago

“My puppy loves these treats! thanks!”

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Posted 3 years ago

“My orders are always filled correctly and delivered quickly.”

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Posted 3 years ago

“Great prices! Fast, free delivery. Very satisfied... Koa's House has a new loyal customer!”

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Posted 3 years ago

“You always have earth animal no-hide peanut butter dog chews! Thank You!!”

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Posted 3 years ago

“They always let me know when a product comes back in stock so I can get lots before they sell out. Always been ver nice.”

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Posted 3 years ago

“Great products, prompt shipping, 100% satisfied :)”

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Posted 3 years ago

“Happy with how fast everything came, but was disappointed because I received a coupon as a first time customer, but I never could get it to work even after reaching out to customer service.”

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Posted 3 years ago

“Very happy with Koa's for having the food selection I needed to purchase. Ite s were well and securely packed and delivered on the date promised. I will order from Koa's again and highly recommend them.”

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Posted 3 years ago

“Koa had a hard-to-find product at a great price! I’ll be back!”

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Posted 3 years ago

Koa's House Pet Supplies is rated 4.6 based on 237 reviews