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Kohl's Reviews

1.8 Rating 420 Reviews
B
Happiness Grade
B

Customer Service - Good

78.00%
Industry Average
So bravo you to all for such kindness and service.
posted 3 weeks ago - Lisa Yozzo
I wanted to place an in store purchase online. A lady named Maureen was very helpful & patient. She guided me through placing my order and was able to help me place my order. All the employees I interacted with with was very helpful. I would highly recommend this store. Great Service!!!
posted 1 month ago - Anonymous
Kohls really made my mom smile and so happy that she shopped there for a Airfryer. The cashier Yesenia was the best she made sure we were using all and any kohls rewards that were available for my mom.So a thumbs up to Yesenia and keep up your excellent customer service skills with a smile you are the best have a great week.
posted 1 month ago - Amelda Hunter
Daniel, in customer service in Ocala,Fl, was a great help to me ordering a shirt that was not available in the store. After being yelled at by the customer behind me for taking too long, he continued to be pleasant until my order was taken care of. Thank you Daniel!
posted 2 years ago - Anonymous
Great selection, service, and location. Aleta and Israeyia were extremely helpful and friendly at the check out area. Recommended!
posted 2 years ago - john b scott
I placed an order online it was delivered it came to my house it was nowhere to be found I called customer service help me out immediately with no problems they're replacing the product with no charge to me I can't thank them enough love shopping at Kohl's
posted 2 years ago - Pat
Kohls on coop city purchase a few items I was looking find out a price on a blouse excuse me but I didnt ask her name Indian women told me I could go to the jewelry dept they would help me they were standing behind the counter talking to each other they keplooking at me ignore me I ask one of them can they scan for the price she told me no to go to a cashier this was on the first floor only one cashier at that floor I go to the third floor there were two cashier that's went debbie took me I ask if she can scan for the price very polite wonderful attitude I when back on line third floor she took care of me kudo to debbie very happy with her service.
posted 3 years ago - Anonymous
Kohls on coop city purchase a few items I was looking find out a price on a blouse excuse me but I didnt ask her name Indian women told me I could go to the jewelry dept they would help me they were standing behind the counter talking to each other they keplooking at me ignore me I ask one of them can they scan for the price she told me no to go to a cashier this was on the first floor only one cashier at that floor I go to the third floor there were two cashier that's went debbie took me I ask if she can scan for the price very polite wonderful attitude I when back on line third floor she took care of me kudo to debbie very happy with her service.
posted 3 years ago - Anonymous
Not only did I not have any issues with making the exchange, but the Kirsten in Customer Service made it pleasurable & painless.
posted 3 years ago - Tom W
I love the American Fork Kohls! Excellent service and efficiently. Friendly employees. Today I especially give five stars to employees Krista and Claire!
posted 3 years ago - Kathryn