Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.82

4.8 Rating 1,355 Reviews

97 %

of reviewers recommend Kotomi

4.8

Based on 1,355 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Kotomi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

L C

Kotomi 5 star review on 14th January 2026

Maria P

Kotomi 5 star review on 18th December 2025

Ellie S

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A beautiful bikini that supports and fits perfectly”

Helpful Report

Posted 5 years ago

“I am in LOVE with the swimsuit I bought. The delivery process was super easy and dependable. I'm living in South Korea at the moment so I was a little nervous about shipping and all but my swimsuit arrived safely and in great condition. The packaging is so cute and thoughtful, I really loved the Kotomi bag they placed my swimsuit in. The sizing fits true to size so it perfectly fits the way I thought it would :)”

Helpful Report

Posted 4 years ago

“Kotomi is so great!! Comfortable swimmers and supportive. It’s easiest to contact them through their “chat” section on their website rather than emailing. I find I get a reply within seconds this way. They are so helpful when I accidentally stuffed up my order and gave a a solution to fix it before the weekend. Amazing brand amazing swimmers amazing customer service. Love ?”

Helpful Report

Posted 6 years ago

“I have been looking for a high quality, in-style bathing suit and Kotomi delivered! The entire process was seamless, and I received my suit promptly. Alongside, a small Vegemite sample in true Australian style! You can feel the quality of the material, closures, and sewing. In addition, the company delivers in an environmentally friendly bag which is very important to me.”

Helpful Report

Posted 4 years ago

“In love with my new kini, it’s so flattering ?”

Helpful Report

Posted 4 years ago

“Love it! Amazing quality, material and true to size. One item wasn’t included in the initial package that arrived and when I contacted customer service they responded immediately and I got the final piece only a few days later. Would definitely purchase from them again!”

Helpful Report

Posted 5 years ago

“Had the best costumer experience ever! As soon as I purchased my bikini they emailed me about a color discrepancy and offered me various options of what I could do. I had questions about the sizing and although I already made the purchase they helped me anyways to find the perfect fit for me because they still hadn't sent the bikini. They were very nice and attentive. My bikini came in a week, and in the package I found a Tim Tam, such a nice gesture! Regarding the pieces, the fabric is very soft and they are super flattering! I love them! I am size 32DD and size 6 in bottoms, I ordered size L for both and they fit me perfectly. Honestly,I will be buying from now on only form Kotomi, their swimwear is so worth it! I am in love with the brand.”

Helpful Report

Posted 5 years ago

“Amazing quality and fits perfectly to the size chart!”

Helpful Report

Posted 4 years ago

“I love the body positivity of your pictures. Showing a range of body sizes really helped make my decision of what cuts would look good on my size 12 body!”

Helpful Report

Posted 6 years ago

“Super nice quality and the customer services are really nice and helpful. Would definitely buy again.”

Helpful Report

Posted 5 years ago

“Not only was the swimsuit amazing quality it shipped all the way to Canada in four days! and it came with a tim tam definitely a great little surprise!”

Helpful Report

Posted 5 years ago

“These bathers are such good quality and I am so obsessed with how they look super flattering and true to size, but if you have bigger boobs like myself best to upsize to be safe, by far my favourite swim wear!!”

Helpful Report

Posted 4 years ago

“Love everything. The bathers sit nicely on my body and are great quality! Shipping was also nice and fast :)”

Helpful Report

Posted 5 years ago

“I really love kotomi swim. I will keep purchasing. They also offer great sales. I have purchased twice and have 3 suits. They hold up well. Don’t stretch out. I have the peach Dixie set in small. I get so many compliments on that one. It’s very versatile and good thicker material. I also have the red ribbed evonne set in small. I bought it for Canada day and it was a hit. Also got many compliments. And newest (yet to arrive) is the Amy set in mango. Got a small bottom and medium top by the size chart and model sizes. Thanks for posting what size the model wears. It really helps honestly. Great job kotomi. For purchase reference. I am 5’1”, range from 115-120lbs. I’m a 32/34C. Average/ slightly authentic build. Hold my weight in my waist mainly. I am really happy with all of my suits and the brand I’m general. Note: The red did bleed a bit when washed/ rinsed before use so follow their directions. I wash all by hand with cold water, mild detergent, and hang to dry. Can’t wait for mango to arrive. These suits are definitely HOT and I gravitate towards them in my swim drawer. I have a lot of high end swim wear and kotomi is a winner in my book and probably my favourite brand out of what I own currently. They also have great customer service, which can be VERY hit or miss with current swim brands out there. (Also own 437 swim, lahana, and Frankii swim)”

Helpful Report

Posted 6 years ago

“I absolutely love my Jasmine bikini! The quality of the suit is amazing and so flattering. Kotomi also has wonderful customer service and are very helpful in sizing and meeting all your needs. Definitely recommend!”

Helpful Report

Posted 5 years ago

“Very high quality swimwear, super quick delivery, absolutely love them”

Helpful Report

Posted 5 years ago

“I purchased my very first piece from Kotomi Swim for my cottage trip with friends. I gotta say that I was very impressed with the product and shipping. I got the Savannah swimsuit in red! It is so well made and I can’t wait to wear it at the beach. Shipping from Australia to Canada only took 3 days!! My swimsuit also came with its very own pouch so I can take it with me when I travel. Very convenient. Will definitely be purchasing from your website again in the near future! Also, thank you for the Tim Tams!! (:”

Helpful Report

Posted 5 years ago

“I bought the most amazing pair of bikinis from Kotomi swim ! The quality of these bathers is fantastic and they customer service team is incredible and extremely helpful! I will be buying again from Kotomi swim.”

Helpful Report

Posted 4 years ago

“Fast shipping and quality bikinis.”

Helpful Report

Posted 5 years ago

“Fantastic quality swimwear, and great customer service, would definitely recommend”

Helpful Report

Posted 6 years ago

Kotomi is rated 4.8 based on 1,355 reviews