Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.81

4.8 Rating 1,302 Reviews

97 %

of reviewers recommend Kotomi

4.8

Based on 1,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Kotomi 5 star review on 18th December 2025

216

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have done this review before I will do it again. You are my favourite bikini brand by far with price and quality. I will be continuing to order from you over again! I have never ordered high wasted but I love the fit of yours! Xx Jamie.”

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Posted 5 years ago

“The customer service was amazing. My international package took a long time to arrive due to Covid-19 delays; however, every time I emailed customer service for updates they were quick to respond and extremely helpful. The bikinis themselves are great quality. Would order from them again!”

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Posted 5 years ago

“Amazing service. Very good quality bathing suit. Super happy with my purchase and looking forward to buying more! Worth the price!”

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Posted 5 years ago

“They reached out to me as didn’t have what I wanted in stock. What I loved is that they gave me options! Thanks and I’ll be back :)”

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Posted 4 years ago

“Through the sales madness they accidentally forgot an item I purchased I emailed them & got a response almost instantly, quality is incred and colours even better ?”

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Posted 4 years ago

“Loved the bikini I purchased, had issues right at the start with the item being out of stock but a lady contacted me right away to inform me about the problem and it shipped later that week! Very happy with my experience. (:”

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Posted 5 years ago

“I ordered two bikinis from Kotomi and they looked just like they did online! Great quality and true to size.”

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Posted 4 years ago

“My package unfortunately got lost in transit but the kotomi team was super understanding and easy to work with to resolve the issue. Thank you so much for sending a new bikini and a small gift!”

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Posted 4 years ago

“Really great quality pair of bikinis. The colours are vibrant and true to size.”

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Posted 4 years ago

“I love their bathing suits. They are really well made and super flattering. I have about 4 from them now and love to mix and match sets. Highly recommend!! The prices scared me at first as I found it a bit pricy, but TOTALLY WORTH IT.”

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Posted 4 years ago

“Absolutely love the kini. Fits perfectly with great quality material. Cant wait for summer so i can wear it everyday”

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Posted 4 years ago

“Good product happy with sizing & colour.”

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Posted 4 years ago

“Love this swimsuit! Great thick lined material, soft and fits amazing! :)”

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Posted 4 years ago

“My first of many activewear purchases from Kotomi, Impressed not only with the price, quality, fast delivery but also the customer service in keeping me updated. Thanks team”

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Posted 4 years ago

“Literally the most comfortable bikini top and bottoms I’ve ever owned. I bought a small in the top and medium bottoms.”

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Posted 5 years ago

“I really loved the bikini I ordered! It came beautifully packaged and with its own dust bag. I would definitely repurchase!”

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Posted 5 years ago

“I got the Okina bikini set and the quality is SUPERB! The bikini is super comfortable and the details of the bikini for the ruching to the texture really stands out?? Not to mention, i accidentally ordered the wrong bikini bottom but when I emailed them they quickly changed it right away!! Superb service:) Even got an extra scrunchie as a gift which is super cute, can’t rave about it enough. Will definitely purchase more in the future and recommend my friends ??”

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Posted 4 years ago

“Shipping was super quick to Canada and it was a nice surprise that there were no extra duties once it arrived. Normally when I order overseas I pay an arm and a leg for duties/taxes, but with Kotomi there were none. 10/10”

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Posted 5 years ago

“Bikini came quickly, it’s true to size and super flattering”

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Posted 6 years ago

“I looooove Kotomi. The fabric is amazing and so are the designs! Plus Angie and Liv are very sweet, they sent me a handwritten note thanking me for my purchase, along with a Tim Tam (delicious) and a Vegemite (not so delicious) ?. It also arrived very quickly!”

Helpful Report

Posted 5 years ago

Kotomi is rated 4.8 based on 1,302 reviews