Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.81

4.8 Rating 1,302 Reviews

97 %

of reviewers recommend Kotomi

4.8

Based on 1,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Kotomi 5 star review on 18th December 2025

216

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The quality of these bathing suits are incredible! I ordered two sets (the jasmine set) and then went back on and bought one more!! I highly recommend. Also, shipping to Canada was very quick!”

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Posted 6 years ago

“Firstly, I want to say thank you to the customer service team for the process of my return. Despite the postage delays, they were fast and had really good communication. The intimates are absolutely stunning, elegant and are made of high quality. I will be purchasing again. Thank you x”

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Posted 4 years ago

“These are some of the best swimwear I have owned. So comfortable and fits your body perfect! Sizing is accurate and colour selection is great.”

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Posted 5 years ago

“Best bikinis! Beautiful vibrant colours, very comfy and the quality is second to none. Highly recommend”

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Posted 4 years ago

“Absolutely amazing, came to Canada fast and incredible quality!”

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Posted 5 years ago

“Amazing quality and beautiful material! Will definitely be purchasing more bikinis ?”

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Posted 4 years ago

“Amazing customer service. The quality of these suits is truly impeccable and better than I expected. I am 5’4”, 115 lb and typically a small, I ordered a small and would say it’s a good tight fit.”

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Posted 5 years ago

“Such great quality and fast shipping! The bottoms don’t ride up and are so comfy to wear, I will definitely be shopping here again!”

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Posted 6 years ago

“Really great customer service!! Once I placed my order I emailed about changing my size for a top, and I was given personalized recommendations for sizing. Even amidst the corona virus I received my package (located Santa Barbara, CA) in 2 weeks from the order date! I got a Large bottoms for the Tamson but a Medium Tamson top (is a BIT small bit gives an itty bitty bikini look to it, definitely has coverage but if you’d like more all around coverage I would go for a Large) and a Large in bottoms/tops for the Jasmine set. I measure a US 34D (gap bra sizing) and my waist is 28 inches, hips 41 inches. Just for reference since I was looking so hard for references when ordering!”

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Posted 5 years ago

“The team were incredible! Thank you so much! The swimwear I purchased is of high quality and amazing prints”

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Posted 4 years ago

“Fast delivery, received within 2 days. Absolutely love my new Jasmine top in leopard. Fits perfectly and looking so good.”

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Posted 5 years ago

“I am SO impressed with Kotomi’s customer service! My package never arrived and I contacted them and they sent me a second order! They were super sweet and understanding and I will definitely be ordering from them again. The bathing suits are also so cute and such good quality. Highly recommend”

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Posted 5 years ago

“Beautiful colours! Fits really nicely and the quality is great. Just like the pictures :)”

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Posted 5 years ago

“Service was great and I was impressed how fast the order came considering it was coming from Melbourne (and there were treats in mine :).”

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Posted 5 years ago

“Amazing! it's beautiful, it arrived quick and the fabric is of such great quality!”

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Posted 4 years ago

“Best bikinis ever!”

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Posted 5 years ago

“Great product! Thank you”

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Posted 5 years ago

“Obsessed, the best fit out of any bikinis I own”

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Posted 4 years ago

“I was impressed with the quality of the suit, the cut/fit and the shipping time! Only issue is I wish they had more of the best sellers in stock so I could order more!”

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Posted 4 years ago

“I just got the Livia top in the retro floral smocked and the Rochelle bottoms in the same print and OH MY GOSH THEY FOR PERFECTLY! I got a small top (I’m a 32B) for reference and I got an XS bottom (I’m a size 26 or 0-2 American sizing) for reference and I’m 5’3” about 120 lbs! I’m so excited to wear this, this summer definitely recommending to all my friends!”

Helpful Report

Posted 4 years ago

Kotomi is rated 4.8 based on 1,302 reviews