Kotomi Reviews

Name: Kotomi
Address: 23/442 Geelong Road, 23/442 Geelong Road, West Footscray
Rating: 4.82

4.8 Rating 1,355 Reviews

97 %

of reviewers recommend Kotomi

4.8

Based on 1,355 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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L C

Kotomi 5 star review on 14th January 2026

Maria P

Kotomi 5 star review on 18th December 2025

Ellie S

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My first of many activewear purchases from Kotomi, Impressed not only with the price, quality, fast delivery but also the customer service in keeping me updated. Thanks team”

Helpful Report

Posted 4 years ago

“Literally the most comfortable bikini top and bottoms I’ve ever owned. I bought a small in the top and medium bottoms.”

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Posted 5 years ago

“I really loved the bikini I ordered! It came beautifully packaged and with its own dust bag. I would definitely repurchase!”

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Posted 5 years ago

“I got the Okina bikini set and the quality is SUPERB! The bikini is super comfortable and the details of the bikini for the ruching to the texture really stands out?? Not to mention, i accidentally ordered the wrong bikini bottom but when I emailed them they quickly changed it right away!! Superb service:) Even got an extra scrunchie as a gift which is super cute, can’t rave about it enough. Will definitely purchase more in the future and recommend my friends ??”

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Posted 4 years ago

“Shipping was super quick to Canada and it was a nice surprise that there were no extra duties once it arrived. Normally when I order overseas I pay an arm and a leg for duties/taxes, but with Kotomi there were none. 10/10”

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Posted 5 years ago

“Bikini came quickly, it’s true to size and super flattering”

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Posted 6 years ago

“I looooove Kotomi. The fabric is amazing and so are the designs! Plus Angie and Liv are very sweet, they sent me a handwritten note thanking me for my purchase, along with a Tim Tam (delicious) and a Vegemite (not so delicious) ?. It also arrived very quickly!”

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Posted 5 years ago

“The quality of these bathing suits are incredible! I ordered two sets (the jasmine set) and then went back on and bought one more!! I highly recommend. Also, shipping to Canada was very quick!”

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Posted 6 years ago

“Firstly, I want to say thank you to the customer service team for the process of my return. Despite the postage delays, they were fast and had really good communication. The intimates are absolutely stunning, elegant and are made of high quality. I will be purchasing again. Thank you x”

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Posted 4 years ago

“These are some of the best swimwear I have owned. So comfortable and fits your body perfect! Sizing is accurate and colour selection is great.”

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Posted 5 years ago

“Best bikinis! Beautiful vibrant colours, very comfy and the quality is second to none. Highly recommend”

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Posted 4 years ago

“Absolutely amazing, came to Canada fast and incredible quality!”

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Posted 5 years ago

“Amazing quality and beautiful material! Will definitely be purchasing more bikinis ?”

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Posted 4 years ago

“Amazing customer service. The quality of these suits is truly impeccable and better than I expected. I am 5’4”, 115 lb and typically a small, I ordered a small and would say it’s a good tight fit.”

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Posted 5 years ago

“Such great quality and fast shipping! The bottoms don’t ride up and are so comfy to wear, I will definitely be shopping here again!”

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Posted 6 years ago

“Really great customer service!! Once I placed my order I emailed about changing my size for a top, and I was given personalized recommendations for sizing. Even amidst the corona virus I received my package (located Santa Barbara, CA) in 2 weeks from the order date! I got a Large bottoms for the Tamson but a Medium Tamson top (is a BIT small bit gives an itty bitty bikini look to it, definitely has coverage but if you’d like more all around coverage I would go for a Large) and a Large in bottoms/tops for the Jasmine set. I measure a US 34D (gap bra sizing) and my waist is 28 inches, hips 41 inches. Just for reference since I was looking so hard for references when ordering!”

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Posted 5 years ago

“The team were incredible! Thank you so much! The swimwear I purchased is of high quality and amazing prints”

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Posted 4 years ago

“Fast delivery, received within 2 days. Absolutely love my new Jasmine top in leopard. Fits perfectly and looking so good.”

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Posted 5 years ago

“I am SO impressed with Kotomi’s customer service! My package never arrived and I contacted them and they sent me a second order! They were super sweet and understanding and I will definitely be ordering from them again. The bathing suits are also so cute and such good quality. Highly recommend”

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Posted 5 years ago

“Beautiful colours! Fits really nicely and the quality is great. Just like the pictures :)”

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Posted 5 years ago

Kotomi is rated 4.8 based on 1,355 reviews