Krest Media Reviews

Name: Krest Media
Address: 825 car simon, Montreal, Quebec
Rating: 4.03

4.0 Rating 64 Reviews

78 %

of reviewers recommend Krest Media

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9548246460

Email:

contact@krestmedia.com

Location:

825 car simon,
Montreal
Quebec
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"- Started store on 9th June 2023\r\n- 4 \u201cstore managers\u201d, $10,000+ in the red which includes initial investment\r\n- \u201cStore managers\u201d debrief\r\n - Jose: first \u201cstore manager\u201d from June to mid-Aug. Didn\u2019t do anything during his term and without notification left my store. I was in the red $800 (apart from my initial investment+zendrop+tiktok+Shopify cost)\r\n - Next comes Kate. She came \u201chighly recommended\u201d but didn\u2019t live up to the hype. Managed my store from mid-Aug to Jan 2024. I was in the red another $6k. This was the time I was forced to pay a threshold to cover \u201cstaff salaries\u201d. I have covered that in detail further down in the post.\r\n - Come Feb and Kate disappears with no communication and in comes Adriel. I will say he tried to make amends and set up calls with me to go over strategy but none of it really worked cause guess what..Krest Media really doesn\u2019t have a strategy. It sure seems like they are only interested in taking money from you and have no accountability when it comes to making you money. At this point I am at a loss of a total of $10k including my initial investment which is when I decided to call it quits. They didn't even have the decency to respond to me and help me deactivate my store. \r\nAt this point, Adriel just leaves my slack group chat and Cindy (who happens to be the absolute worst of the lot and claims to be the manager) doesn\u2019t respond to any messages from me.\r\n\r\nI will probably run out of adjectives to describe an absolutely awful experience with Krest Media. Their definition of store management is a joke and they need to seriously shut shop instead of fooling other genuine investors like me. \r\nWorst part, when you try to collect the initial investment that is rightfully yours given they weren\u2019t able to make a profit of $4997+ in 12 months, they conveniently ignore your messages. However when it comes to any payment due from you, they will chase you to no end.\r\nLet\u2019s talk about the \u201cstore managers\u201d now. The reason I have put the title in quotes is because their job is a joke. They don\u2019t really have a strategy and their cookie cutter responses to anything you say is frustrating and fake. They really don\u2019t care about your store - all they care about is getting you to reach the 3 month mark so they can start making free money through what they call \u201cminimum threshold\u201d. Apparently this is to cover their \u201cstaff\u201d salaries for the month..meaning they don\u2019t really have any incentive to make your store profitable.\r\nNext, I\u2019d like to demystify some terms they use. Ad spend: the client, which is me, has to cover all ad costs. This means they expect you to shell out around $600+ per month in ad spend..and guess what..if you didn\u2019t make any sales it\u2019s because they need more money for ad spend to identify the right customers..what a joke!!!! \r\nI am going to pursue the legal route as I have enough evidence with respect to graphs and charts showing my losses over time including reports directly from my Shopify account. My parting words are - please engage with them at your own cost. This is my experience and while I understand others might have different opinions, I have seen many reviews like mine off late and I would like to warn other naive investors like me."

Krest Media 1 star review on 20th June 2024

Anonymous

Anonymous // 01/01/2019

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“- Started store on 9th June 2023 - 4 “store managers”, $10,000+ in the red which includes initial investment - “Store managers” debrief - Jose: first “store manager” from June to mid-Aug. Didn’t do anything during his term and without notification left my store. I was in the red $800 (apart from my initial investment+zendrop+tiktok+Shopify cost) - Next comes Kate. She came “highly recommended” but didn’t live up to the hype. Managed my store from mid-Aug to Jan 2024. I was in the red another $6k. This was the time I was forced to pay a threshold to cover “staff salaries”. I have covered that in detail further down in the post. - Come Feb and Kate disappears with no communication and in comes Adriel. I will say he tried to make amends and set up calls with me to go over strategy but none of it really worked cause guess what..Krest Media really doesn’t have a strategy. It sure seems like they are only interested in taking money from you and have no accountability when it comes to making you money. At this point I am at a loss of a total of $10k including my initial investment which is when I decided to call it quits. They didn't even have the decency to respond to me and help me deactivate my store. At this point, Adriel just leaves my slack group chat and Cindy (who happens to be the absolute worst of the lot and claims to be the manager) doesn’t respond to any messages from me. I will probably run out of adjectives to describe an absolutely awful experience with Krest Media. Their definition of store management is a joke and they need to seriously shut shop instead of fooling other genuine investors like me. Worst part, when you try to collect the initial investment that is rightfully yours given they weren’t able to make a profit of $4997+ in 12 months, they conveniently ignore your messages. However when it comes to any payment due from you, they will chase you to no end. Let’s talk about the “store managers” now. The reason I have put the title in quotes is because their job is a joke. They don’t really have a strategy and their cookie cutter responses to anything you say is frustrating and fake. They really don’t care about your store - all they care about is getting you to reach the 3 month mark so they can start making free money through what they call “minimum threshold”. Apparently this is to cover their “staff” salaries for the month..meaning they don’t really have any incentive to make your store profitable. Next, I’d like to demystify some terms they use. Ad spend: the client, which is me, has to cover all ad costs. This means they expect you to shell out around $600+ per month in ad spend..and guess what..if you didn’t make any sales it’s because they need more money for ad spend to identify the right customers..what a joke!!!! I am going to pursue the legal route as I have enough evidence with respect to graphs and charts showing my losses over time including reports directly from my Shopify account. My parting words are - please engage with them at your own cost. This is my experience and while I understand others might have different opinions, I have seen many reviews like mine off late and I would like to warn other naive investors like me.”

Helpful Report

Posted 5 months ago

“Utter Disappointment - Krest Media Falls Short Rating: ★☆☆☆☆ I had the unfortunate experience of dealing with Krest Media recently, and it has left me incredibly dissatisfied. From their lackluster services to their unprofessional attitude, this company has proven to be a complete waste of time and money. To begin with, the quality of their work was abysmal. I hired them for a website design project, and what I received was far below expectations. The layout was haphazardly organized, the colors clashed terribly, and the overall design seemed outdated. It was clear that little thought or effort had been put into the project. Additionally, the communication with their team was dreadful. They were slow to respond, if they even bothered to respond at all. The lack of professionalism was astounding. I felt ignored and neglected throughout the entire process, as if my project wasn't important to them. But what truly infuriated me was their audacity to charge exorbitant fees for this subpar work. I could have easily hired someone with half the price to do a far better job. It was clear that Krest Media was solely interested in squeezing as much money as possible from their clients, without providing any value in return. I regret trusting Krest Media with my hard-earned money. They are clearly not capable of delivering on their promises, and their lack of integrity is evident. If you are considering doing business with them, I strongly advise against it. Save yourself the headache, frustration, and wasted money and look elsewhere for your digital media needs. Krest Media is a prime example of a company that prioritizes profits over customer satisfaction. Stay away at all costs!”

Helpful Report

Posted 7 months ago

“I invested more than $5k with Krest and after more than a year, my revenue was less than $500. My program and account managers seem to have left the company. I followed up via Facebook message her, email and tried to schedule a call which is unavailable. I have yet to hear back from Krest. Either they went out of business or only were concerned to collect my initial investment.”

Helpful Report

Posted 7 months ago

“They tell lies to manipulate you into certain things. For example they do have a $500 minimum monthly charge after 90 days of initiating with them. They call it profit share but it’s not since they advertise a one time fee to get started. They also do not pay taxes which makes them an illegal business. Instead they make you the “financial partner” which means you must pay taxes on all money received including the money you pay them monthly. They guarantee that you will make your initial investment back within 12 months or they pay you back the difference… however you will lose so much money trying to fund your own marketing just in the first 4-6 months that you won’t make it to month 12 and they won’t pay you back your money. Steer clear of them. They try to talk you into small ad budget spends in the beginning but they only sell on the weekends with what they call “test selling”. Nothing is consistent and they have several excuses for their inconsistency. Watch out for these guys, I’m telling you. My attorney looked into them and found their entire operation to be unlawful.”

Helpful Report

Posted 8 months ago

“I have been with them for 8 months and barely had 1000 worth of sales in 8 months as well as paying for the shopfy store and other fees in in the negative. Also no one from krest will reply to my messages the pseudonym the put in charge to coordinate with me will not get back to me. Stay clear of them they are a scam”

Helpful Report

Posted 8 months ago

“Don’t even deserve that 1 percent They said I would get a refund but they have not got me any refund and stole my initial investment of $4,997.”

Helpful Report

Posted 9 months ago

“Scam. Misrepresented their process. They refuse to talk to me! Two months in and $14 sales. They just want me to wire funds to some account. No explaination of the process. Avoid!”

Helpful Report

Posted 9 months ago

“Just don't waste your money. This company can't deliver on what it promises. Bunch of amateurs and the communication is horrible.”

Helpful Report

Posted 9 months ago

“I have been with Krest Media now since June of 2023 and had some very tailored expectations coming into this experience. Obviously they are going to hype up their abilities and give you what their "best" customers are doing so can't fault them for that. This is going to be my honest experience and from what I've read people have has the same experiences that I have had. The 5 star reviews for this company either seem to be from internal sources or completed fabricated chatGPT generated reviews. So I started back in June full of hope and felt the early stages were very good. The communication was there with my account manager Leon, and in my first month generated a gross profit of $800 (~$300 Gross after ad spend). I was elated and only assumed sales would either remain steady or increase slightly every month after. I continued to pay for ad services on Tik Tok and the next month saw a decrease in sales. OK I'm fine with that as long as there was a plan in place to continue to advertise and generate sales. The proceeding months were less than desirable I was in constant communication with Leon, who I'm not even sure works there anymore, on ways to improve the sales with ads and different products to add to the store. I was all for spending more money if it was going to generate traffic and returns, but I wasn't given any useful insight from my "account manager", especially on the eve of busy holiday season where I assumed sales would be at their peak. Every month the same thing. $500 in ad spend to make 2 sales a month. Not consistently running ads like I had asked and only on some weekends, so not please through the holidays as this continued. But I was patient and was hoping the team was doing the best it could for me especially since I was also paying them $500/month for their services. I don't think they were worth anywhere near that especially since they most likely recycle ads and products to all of their customers. In December this came to a head and I lodged a complaint to where a new account "Cindy" took over and was apparently the "best person" to run the account. They even gave me a month discount to continue with their services through January. Same result, 2 sales, but this time the team became less and less responsive. Then they added a different account manager Jelon to my account who's copied and pasted messages and answers were just infuriating me more. Now we are in February 2024. I cannot even get a response from anyone in my Slack chat. I have been left with no where else to turn, but to warn others who are thinking this is a good move to trust Krest Media with their services. I have asked for a formal refund as there is no way on this green earth that they will gross the $4997 in 12 months as stated in their contract, to which again I have been returned crickets. At this point I will be reaching out to my legal council to deal with the ineptitude and breach of contract by Krest Media. This is my open and honest review as a paying customer of their services. Everyone is free to make their own choices and to pursue a business relationship with Krest Media, but be warned it most likely wont have a happy ending.”

Helpful Report

Posted 9 months ago

“Cindy has repeatedly ignored all messages and Krest will never issue a refund. They hold your 20% of your total investment and said "their merchan" doesn't allow refunds for 6 months. No company in the world does that. Adriel has no interest in helping yyou unless it suits his need. This company is bad and not even based in the US. Try calling any of the phone numbers you find for them...no one picks up and sometimes messages come on that are in Japanese/Chinese. I am out $4997 and there is no one to speak to and to respond to inquiries there.”

Helpful Report

Posted 10 months ago

“Krest Media is a key resource for success in e-commerce. Despite initial doubts, the Manager's guidance dispelled my reservations, leading me to invest in two stores. Trusting in their promotions and advertising, I see this as a breakthrough in establishing my own business. The Client Manager's regular updates on results and dedication have impressed me. After months of store development, I'm now seeing significant profits.”

Helpful Report

Posted 10 months ago

“Working with Krest Media for over a year now has been an incredibly positive and rewarding experience. From the initial stages of setting up my e-commerce stores to ongoing support and strategic guidance, the team at Krest Media has consistently exceeded my expectations especially to my Client Manager's proactive approach, timely updates, and dedication to achieving favorable outcomes. I’m looking forward to doubling my profit in no time. I highly recommend Krest Media to anyone seeking a reliable and effective partner in the e-commerce business.”

Helpful Report

Posted 10 months ago

“They have yet to issue me a refund. Drew Miller who is apparently part of the financing team does not respond to any texts about the refund and I had to call from a private number so he'd pick up. Adriel has mentioned that they are pretty busy and they'll try and get around to it which is absolutely ridiculous considering a refund takes less than 5 mins to initiate. Stay far away from this company as they are responsive when it comes to taking your money and leave you high and dry when you have an issue or need your refund.”

Helpful Report

Posted 10 months ago

Helpful Report

Posted 10 months ago

“Krest Media is an outstanding team, demonstrating high professionalism and great service. The communication with my team regarding marketing strategies and understanding target consumer preferences has been excellent. Satisfied with their service and dedication to achieving target sales and profits, I wholeheartedly recommend Krest Media to everyone!”

Helpful Report

Posted 10 months ago

“Having procured two stores through Krest Media, I am actively involved in the thorough oversight of all operational aspects, ensuring a consistent awareness over the advancement and expansion of my stores with the help of my Client Manager and team. Recently, a notable milestone has been reached, as I am currently in the phase of recouping my initial investment. This accomplishment is attributed to the dedicated commitment of my team, who diligently work towards boosting profits and elevating sales performance for my stores.”

Helpful Report

Posted 10 months ago

“Krest Media stands out as a unique and exceptional partner. Since the onset of my investment in three stores with them, they have consistently impressed.meThrough my team's dedicated efforts to enhance sales, employing market development techniques and responding to public demands, I successfully earned back my initial investment within just six months of collaboration. Regular updates from my team on the progress of sales and marketing plans further contribute to the positive and successful partnership with Krest Media.”

Helpful Report

Posted 10 months ago

“Having made purchases for five stores through Krest Media and collaborating with my Client Manager,Cindy, I am consistently well-informed about the ongoing progress of marketing sales and profits across all my stores. So far, all of my stores are currently profitable and thriving and generate a monthly revenue that is not only satisfactory but also encourages me to continue working with them.”

Helpful Report

Posted 10 months ago

“I started my journey with Krest Media on Shopify in May. After three months, due to the success of my Shopify store, I added 2 more stores.I find it difficult to comprehend the negative reviews people have posted. It's highly probable that these negative reviews stem from a lack of patience. My personal experience has been quite the opposite; I've enjoyed excellent communication with everyone at this company.And I feel that its staff and teams show a sense of family-like bond towards their clients - treating one not just as a customer but also as a long-term partner. The Founder has always been a valuable resource to me throughout our relationship.”

Helpful Report

Posted 10 months ago

“This has been the worst experience for an investment I have ever done. They are hard to reach, and the communication is horrible. I have invested around 12k with them they have not even grossed 1000 in return that is before cost so they have made less than 500.00 they will experiment products at your cost. You will regret investing with them!!!”

Helpful Report

Posted 11 months ago

Krest Media is rated 4.0 based on 64 reviews