Kybotech Limited Reviews

Name: Kybotech Limited
Rating: 1.22

1.2 Rating 45 Reviews

4 %

of reviewers recommend Kybotech Limited

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Phone:

0800 169 6016

Location:

Parry Business Park, Sutton-On-Trent, Newark, Nottinghamshire United Kingdom
NG23 6QX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Keter garden shed. When delivered the packaging was damaged and 2 parts were broken. I informed them straight away. 8 weeks later and numerous e mails I'm still no closed to getting my replacement parts. The last response was we will get back to you in 24 hrs with a delivery date for your replacement parts, that was 3 weeks ago. I can now not get any response from them. I would urge people never to use them for any products. The customer service seems to be based abroad as all responses are written in very poor English and if you are lucky enough to get a response its very early in the morning.”

Helpful Report

Posted 9 years ago

“Product broke, but KYBOTECH refused to refund or replace: AVOID AVOID THIS COMPANY. I bought a parasol from Kybotech/SimplyGardenFurniture last summer, and it fell over and snapped in two. Kybotech refuses to replace or refund, despite its claim the parasol "is constructed using a strong premium wooden pole with metal fixings which ensure maximum stability and durabilityâ€ Nowhere does it state, or does it imply, that this pole is incapable of withstanding the slightest lateral pressure or that it should on no account be allowed to fall over, and therefore always brought inside when not in active use. On the contrary, the description of the product suggests that it is entirely capable of withstanding the normal treatment and the normal weather conditions that are present in the UK â€“ and more. Terrible flimsy product and poor customer service, despite repeated attempts to get them to accept their clear responsibility for their clearly flawed or inadequate product. AVOID THIS COMPANY.”

Helpful Report

Posted 11 years ago

Kybotech Limited is rated 1.2 based on 45 reviews