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laam.pk Reviews

4.1 Rating 676 Reviews
C-
Happiness Grade
C-

Refund - Average

57.14%
Industry Average
After contacting them, I was asked to return the extra item for a refund.
posted 2 months ago - Anonymous
I contacted them regarding 2–3 items for a refund/exchange.
posted 2 months ago - Sibya
Worst customer service, Bad quality clothes No return refund policy, Customer service just wasting time with no resolution Making customers fool Don’t order from this website
posted 3 months ago - Anonymous
Horrible quality. LAAM sell copies and duplicates of brands. These scammers should be banned overseas. One of the dresses that I had ordered was returned from customs due to quality issues. I have not received the refund yet, it's been almost two months now.
posted 3 months ago - Anonymous
The fabric was of poor quality & also the stitching was rough! One thing that would help your overseas customers is if u can highlight the fact that any purchase made out of Pak will not b entitled to a refund in sale ! Almost everything on ur website is a sale item so guess good way to entice consumer!
posted 6 months ago - Anonymous
They refused to process a refund or return despite the items being clearly faulty.
posted 6 months ago - Anonymous
I have received the refund for both of the dresses I returned; however, I was also told that the delivery charges would be reimbursed.
posted 8 months ago - Anonymous
The only solution they offered was a 10% discount, despite my request for a refund.
posted 9 months ago - Anonymous
paid USD 126.02 on March 11th and anticipated delivery the next week. Instead, my London-bound order was sent to Leeds, about 300 miles north. Despite numerous attempts to contact them via WhatsApp, email, Facebook, and Instagram, I received no response until finally someone named Ishba replied: “Sorry for the inconvenience you have faced. We have raised your concern to the relevant courier company. We will update you as soon as we get updated” This is unacceptable. Eid is in just 10 days, and the problems with my order have ruined the rest of my Ramadan and caused me a lot of stress. Sending my items to the wrong city is a major error. Regardless of whether it was the carrier or an incorrect address label on your end, it needs to be resolved. I expect either a full refund or a replacement sent immediately to arrive before Eid
posted 1 year ago - Anonymous
Customer service was of no help as they offered a refund og 35% and gave me $8 change.
posted 1 year ago - Anonymous