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Lance James the Jewellers Reviews

4.8 Rating 175 Reviews
96 %
of reviewers recommend Lance James the Jewellers
4.8
Based on 175 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lance James the Jewellers Reviews
Visit Website

Phone:

01245 523755

Email:

online@lancejames.co.uk

Location:

Lance James The Jewellers,
PO Box 13373,
Chelmsford
Essex
CM1 9LX

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Thank you, They are beautiful. And beautifully wrapped. So lovely to receive,😄😄
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Posted 5 years ago
Great quality and service
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Posted 5 years ago
Absolutely love my bracelet, it's just perfect and so classy. Highly recommend LJ, completely satisfied customer.
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Posted 5 years ago
Beautiful workmanship and presented well. Website does not do it justice. Highly recommend. Bracelet now purchased to go with it for special birthday by relatives.
Lance James the Jewellers 5 star review on 23rd March 2021
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Posted 5 years ago
A great local company who I have used for 10 years now for both general purchases and jewellery design
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Posted 5 years ago
I have made a few purchases from Lance James and I've been delighted every time. The packaging is always great and my items arrive safely and on time. Highly recommended.
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Posted 5 years ago
One set of earrings are much smaller in real life than the photos suggest. So they are disappointing. We like supporting local business and their designs are interesting.
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Posted 5 years ago
Chlo bo ring I ordered arrived quickly and came with a gorgeous chlo bo little bag and card to say thankyou and a discount off nxt purchase! Lovely little touches and would definitely order from again! Thankyou
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Posted 5 years ago
Hi LANCE JAMES THE JEWELLERS ON THE INTERNET BOY DID I MAKE A GREAT CHOICE ORDERED FROM THIS GREAT JEWELLER PUT MY MONEY 💵 WEAR MY MOUTH 👄 WAS AND BOUGHT THIS FANTASTIC WEDDING 💒 RING 💍 VERY HAPPY WITH IT PLEASE BUY FROM THIS GREAT COMPANY
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Posted 5 years ago
Really amazing service! Quick, efficient and great quality. With everything happening in the world at the moment, we weren't able to have our fingers sizes.. so we used the ring sizing service, which made life much easier. I got an engraving done on my husband's band and it looks so beautiful. I can't wait to give it to him!
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Posted 5 years ago
Kind and helpful contact, quick transaction, beautiful necklace.
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Posted 5 years ago
Beautiful product, just what I wanted. It was well made, well presented and packaged. Packaging was of a high standard suitable for making the gift special. Prompt service. I would certainly recommend your company and buy from you again. Thank you so much.
Lance James the Jewellers 5 star review on 20th January 2021
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Posted 5 years ago
Ring is gorgeous and the postage was so fast. Was packed really nicely too, thank you so much :)
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Posted 5 years ago
Was really informative of availability of stock. Product arrived really quickly and perfect Christmas present for my mum. Thank you
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Posted 5 years ago
Fantastic service. My ordered arrived quickly and well packed. Attention to detail was also amazing with the packaging being as good as you would get in the shop. The items are a presents which I know will be happily received.
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Posted 5 years ago
Hi. The necklace was perfect. It was packaged perfectly, and delivered on time.
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Posted 5 years ago
Excellent customer service, quick email response to any questions & items packaged beautifully delivered promptly Would highly reccommend
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Posted 5 years ago
Excellent products excellent service Did exactly what they said they would and in fact delivered slightly ahead of promised date Would definitely recommend
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Posted 5 years ago
The divinity ring was on my daughters xmas wish list. It came beautifully wrapped with a gift bag included, & a bonus of 10% off plus free delivery. I'm sure she will love it!
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Posted 5 years ago
Me and my husband to be were please to find a jeweller that stocked z+ sizes in such a wide range of styles that he could choose from. The customer service I received from Lance James through out the process of my order was amazing. I was kept up to date with my order from when I placed my order until I received my product. Any questions I had were quickly answered and the product I received definitely met expectations.
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Posted 5 years ago
Lance James the Jewellers is rated 4.8 based on 175 reviews