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Lands' End Reviews

2.6 Rating 121 Reviews
C
Happiness Grade
C

Customer Service - Average

60.00%
Industry Average
Helpful,efficient ,friendly service, on line and in their outlet, coupled with the excellent quality of their goods,this firm is always my first choice when buying clothes
posted 5 years ago - Trish Toogood
Great quality clothing, well made with practical details, like pockets in the right places, two way zips. Particularly great for petite fit like me. Items sent quickly. You need to pay for returns, but Hermes option really cheap and refunds done swiftly. If I've ever had any problems the customer service has been excellent. Have shopped with them for over 10 years.
posted 6 years ago - Susan
Good quality and fast service.
posted 6 years ago - Anonymous
Quality products, good customer service, helpful staff. Prompt delivery and packaged well.
posted 6 years ago - jan
They give such excellent service
posted 7 years ago - Kay
excellent range of plus size clothing for women, excellent customer care and returns service
posted 7 years ago - Anonymous
Range of products, both for casual and dressy occasions. Delivery service deserves an award for friendliness.
posted 7 years ago - Jennifer Beattie
Fantastic. Customer service
posted 7 years ago - Elizabeth Heyer
very prompt Service and delivery
posted 7 years ago - Simon Altmann
Efficient service and high quality merchandise. Thank you
posted 7 years ago - Anonymous