LanguaTalk is a language learning startup offering personalized online tutoring in 16 languages, as well as an advanced AI platform for learning foreign languages, Langua.
Hi Alejandra, we allow 12 months from the date of purchase and we make this very clear on the site so that students know. 12 months is quite a long time and unfortunately there has to be some kind of deadline for practical reasons. For example, we can't allow a student to purchase credits then use them four years later when the tutor's rates have increased.
“I was able to arrange lessons to suit my timetable. I found it took about three lessons before I was comfortable with Skype, but after that I could relax into the lessons. Valentina was a friendly and helpful tutor.”
“Your service,customer care is excellent. Our tutor was professional and very nice,we couldn't keep our lessons going due to our personal situation yet we would highly recommend your service!! Wonderful!!!”
“We have booked the lesson and paid. Fist time unfortunately because of time difference we have missed it. We have arranged it again, Second time there was problem with connection, We couldn't connect first 10 min. When we connected the teacher didn't answer. we send 7-8 messages. I have e-mail her. We haven't received any reply.”
Hi Dilara, this review is rather unfair given that you did not turn up for either of your sessions (the free trial and the lesson). Natasha is one of the highest rated tutors on our platform with all 5 star reviews. She also has not received an email. Our system shows you the bookings in your time zone and provides reminders. If a student still doesn't show up, there isn't a lot we can do about it.
“Feedback is based on only one 30 minute free lesson and one full paid lesson and so far has been very good in terms of booking and ease of use but also the teacher is very good and clearly experienced.”
“I have never had such good language lessons. Very relaxed classes while learning a lot! Paul knows an answer to every question and can explain very well. He is able to spontaneously dig into any topic or come up with exercises that meet my needs. I am having fun and am learning much more than in a usual class.”
