“Do not buy a house with Larkfleet. The whole process of buying the house was messed around and over complicated considering there was no chain. I have now been in since March 2020, the house had loads of damage prior to me even completing and moving in. My 14 day snagging list has still not been completed and there is no sign of them doing it. The shrinkage that should have been done at 12 months has not been done and they are now refusing to do. My boiler that was less than 12 months old stopped working and when one of their staff fixed it I was left with a gas leak for 3 days. Both my front and back doors have broken several times meaning I’m unable to secure my house and each time customer car have been in no rush to get this sorted. I have been lied to by the staff in the Oakham show room Lauren and Naomi, the site manager John Ireland and the person dealing with my house in customer care Faye Meadows. They continue to pass me between each other whilst not sorting my issues.”
