Lavish Alice Reviews

Name: Lavish Alice
Address: Unit 33, Soapstone Way, Manchester, Lancashire
Rating: 4.72

4.7 Rating 630 Reviews

93 %

of reviewers recommend Lavish Alice

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Phone:

03309951915

Email:

accounts@lavishalice.com

Location:

Unit 33,
Soapstone Way,
Manchester
Lancashire
M44 6RA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time Using lavish alice, during my order I made a mistake and entered wrong delivery address, I could not find anywhere on the site to alter or cancel the order, so I called them and they resolved the issue immediately with no fuss or hassle. Great service will Defianlty be using again”

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Posted 4 years ago

“Very very helpful,Amanda is the best for sure! Never seen any customer service so quick and ready to help with problems.”

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Posted 4 years ago

“Fantastic customer service. Happy and quick to help”

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Posted 4 years ago

“Customer service was brilliant! Very professional, helpful and friendly. Thank you Sam, Amanda and the rest of the Lavish Alice care team x”

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Posted 4 years ago

“Fantastic clothes are amazing customer service outstanding”

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Posted 4 years ago

“Amanda Harrison was great and always quick on her Reponses back by e-mail.”

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Posted 4 years ago

“Amanda was very prompt understanding and helpful when assisting with my order thank you.”

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Posted 4 years ago

“Aneta was very helpful with my enquiry, and resolved the query in a short timeframe.”

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Posted 4 years ago

“Lavish Alice have fab and unique pieces. I always feel a million dollars in a Lavish Alice dress.”

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Posted 4 years ago

“AVOID THIS SHOP IF YOU WANT TO RECEIVE YOUR REFUND ! I send my dresses back and it's been 15 working days since they received them back. All they said is that they will flag this up and still nothing happens!! UPDATE After posting this review Amanda emailed me the next day and was very helpfull. She sorted the refund so now it is on my bank account. I did get a voucher which was a nice gesture. The dress that I decided to keep fit me perfectly so there was nothing wrong with quality of the product, just with the refund process. I still think the process needs to be smother and faster.”

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Posted 4 years ago

“I have bought so many items from lavish Alice all being absolutely fantastic quality and always feel a million dollars in their clothes would recommend them to everyone … customer service is second to none always efficient helpful an hour above an beyond for their customers”

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Posted 4 years ago

“Changed my mind on the order, lavish Alice sorted the cancellation without minutes of me asking. Very fast service :)”

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Posted 4 years ago

“Amazing dresses, fit beautiful and the customer service is extremely helpful.”

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Posted 4 years ago

“Really helpful customer service, very quick replies. Sorted in the matter of hours”

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Posted 4 years ago

“They accommodated free delivery on an order after a misunderstanding. They were very helpful and friendly and made the process easy.”

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Posted 4 years ago

“Lavish Alice provide outstanding customer service, Amanda Harrison is particularly helpful and all questions are resolved in a timely manor even if I have multiple questions that could be deemed as minor. Thank you!”

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Posted 4 years ago

“The customer service was great and reply’s were delt with very quickly.”

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Posted 4 years ago

“Amazing dresses and good quality. Customer service is very prompt too.”

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Posted 4 years ago

“Absolutely fantastic customer service from Lavish Alice, dresses great quality. Nothing a problem when I needed exchange and very prompt response.”

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Posted 4 years ago

“I cant fault Lavish Alice for their customer service. Brilliant communication in resolving a small issue I had. Clothes are excellent quality and fit too, love them !!”

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Posted 4 years ago

Lavish Alice is rated 4.7 based on 630 reviews