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Lavish Alice Reviews

4.7 Rating 629 Reviews
93 %
of reviewers recommend Lavish Alice
Visit Website

Phone:

03309951915

Email:

accounts@lavishalice.com

Location:

Unit 33,
Soapstone Way,
Manchester
Lancashire
M44 6RA

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Anonymous
Anonymous  // 01/01/2019
My query was quickly resolved and my parcel was on its way to me. Very good customer service.
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Posted 3 years ago
Excellent customer service vey helpful and friendly
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Posted 3 years ago
Amazing quality and beautiful designs.
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Posted 3 years ago
Had trouble returning and the team couldn’t have been more helpful. Love the dress I kept, so flattering and really great quality.
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Posted 3 years ago
Had an issue with an order. Amanda sorted this very promptly. Very impressed with the customer service from Lavish Alice and will definitely be ordering again. Many Thanks.
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Posted 3 years ago
Very quick on replies, and are amazing and understanding regarding returns Thanks again
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Posted 3 years ago
I had ordered a dress and it didn’t realise the shipping date was after I needed the dress. After talking to Amanda from the customer services team she was very helpful and managed to find the dress I wanted and got it shipped straight away.
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Posted 3 years ago
Excellent customer service. Very attentive and were able to help solve my problem and locate the item I ordered
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Posted 3 years ago
very helpful customer service
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Posted 3 years ago
Really helpful customer services and lovely dress
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Posted 3 years ago
Iam very impressed with Lavish Alice customer service worker Amanda. She resolved a issue I had quickly. 5 star customer service! I shall be purchasing again.
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Posted 3 years ago
I had a mix-up with the post office and it affected my returns, Sam Morse was so helpful. Really prompt responses and went above and beyond to help - thank you so much!
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Posted 3 years ago
Very helpful customer service. Speedy replies and lovely people.
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Posted 3 years ago
I wrote about when I would receive my refund and got a prompt reply and issued straight away.. always impressed with Lavish alice customers service
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Posted 3 years ago
Great customer service. When my discount code wasn't working they sent me a new one with an additional 10%. And when I refunded the items because they didn't fit, they were speedy at helping me with a refunds query.
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Posted 3 years ago
Great customer service. They were very prompt and answered my query the same day. Delighted with my purchase. Will make my next purchase soon
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Posted 3 years ago
Although I initially had difficulty get through via the portal, I telephoned the contact number and left a message for a call back and Amanda at lavish Alice called me back and resolved all my issues super efficiently and effectively, really great customer service, thank you Amanda. Note to everyone , when you telephone , wait for answerphone and leave your name and number , you will 100% get a call back and resolve your enquiry.
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Posted 3 years ago
Excellent customer service :-) enquired about my return & was processed quickly. Thanks Sam & Amanda
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Posted 3 years ago
Customer service was excellent when I needed my refund they sorted it out straight away
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Posted 3 years ago
I placed an order, however I forgot to add my student discount on as I was in a hurry. I emailed and I have been refunded my student discount amount within 3 days of my order. The team were so helpful. I’ll definitely order from this company again. Thank you!!
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Posted 3 years ago
Lavish Alice is rated 4.7 based on 629 reviews