Lavish Alice Reviews

Name: Lavish Alice
Address: Unit 33, Soapstone Way, Manchester, Lancashire
Rating: 4.72

4.7 Rating 630 Reviews

93 %

of reviewers recommend Lavish Alice

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Phone:

03309951915

Email:

accounts@lavishalice.com

Location:

Unit 33,
Soapstone Way,
Manchester
Lancashire
M44 6RA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. High quality clothing 😊”

Helpful Report

Posted 4 years ago

“Thanks to Lavish Alice, my 50th birthday celebration is going to FABulous. I ordered one of their stunning cocktail dresses, and sadly it arrived without the obi belt. I was given the devastating news that this major luxury retailer had no more dresses in the U.S.! I took a chance and reached out to the team (including a photo of me in this knockout dress with a temporary belt) and beseeched them to please help me locate the belt. My friends and husband all thought I was crazy for outreaching ot the team, but lo and behold--the team was super responsive and jumped into action. They kept me apprised of their search efforts and once the belt was located they shipped it ACROSS THE POND completely free of charge. To say that I'm beyond thrilled is the understatement of the year. Given the supply chain issues, I just did not know what I would do if I couldn't get the belt to complete my once-in-a-lifestone milestone event. Needless to say, I'm now a fervent Lavish Alice devotee, and I official brand ambassador. They are AMAZING!”

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Posted 4 years ago

“My order didn't come our I got my refund in 2 day”

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Posted 4 years ago

“Amazing service, thankyou to Amanda for going over and above in sorting my missing products work Royal Mail. Always love Lavish Alice!”

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Posted 4 years ago

“Amanda was an amazing help with my returns and couldn’t recommend this company more! Will 100% be continuing to order from here!”

Helpful Report

Posted 4 years ago

“Returns process is seamless and simple. Had to contact Lavish Alive team for my return and the service was excellent. Wouldn't hesitate ordering again from Lavish Alive with this level of customer service.”

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Posted 4 years ago

“Found the contact number online and had speedy help with my return”

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Posted 4 years ago

“Purchased the Statement Bow Baby Blue blazer dress, Floral Resort Collection dress and the Sage dress… Can I just say that all dresses are really so beautiful, the quality is amazing! Really love the minimalist luxury style of Lavish Alice! Customer service has also been super amazing, they get back to you really quick regarding any queries or issues you may have! Special thanks to Tarek Dridi and Amanda Harrison as they have been super amazing!”

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Posted 4 years ago

“Refund process is slow but really good designed clothes”

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Posted 4 years ago

“Very high quality clothing & great customer service they respond quickly to enquiries. Always use Lavish Alice for weddings and occasions.”

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Posted 4 years ago

“I have received nothing but an amazing response from the lavish alice customer care team. Recieved items and had assistance with excahging and nothing is too much trouble.”

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Posted 4 years ago

“Beautiful clothes, quick delivery and super helpful customer service. Highly recommend shopping with them. Will definitely be back!”

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Posted 4 years ago

“Customer service is absolutely 5*. Respond almost instantly - even over weekends. Always willing to help and go thr extra mile.”

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Posted 4 years ago

“The highest standard of customer service, any enquiries replied to straight away”

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Posted 4 years ago

“Great customer service! Amanda Harrison from customer services has been really helpful! I have ordered 3 dresses for my birthday but unfortunately this was just too small but the quality is amazing and the dress is stunning so I contacted customer services and they have replied straight away to sort everything out! I was worried with having no outfit for my birthday but Amanda definitely saved the day and offered me a discount on my new dress! Five star service! Love Lavish Alice”

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Posted 4 years ago

“Amanda and Tarek was really helpful and polite Situation was solved and they did me a massive favour by doing this Can’t thank them both enough!!”

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Posted 4 years ago

“Great service and fast responses”

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Posted 4 years ago

“Ordered a dress for my partner (which she picked out) I thought it looked great but I’m a man so what do I know. Anyway, dress was returned and I was a little unsure of their refund policy so I mailed the customer support team who got back to me in less than 5 minutes. Top customer support”

Helpful Report

Posted 4 years ago

“I had an issue regarding refund so emailed and had a response within 30 minutes. Amanda was so helpful and reassured me it would be processed the same day Also what fab style they have to offer”

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Posted 4 years ago

“Beautiful clothing and helpful staff”

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Posted 4 years ago

Lavish Alice is rated 4.7 based on 630 reviews