Leader Doors Reviews

1.1 Rating 122 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
Disappointed with myself that I did not check out the reviews of this sordid company first. No customer service - beware the enticing claims on the site, all rubbish - impossible to get hold of, opaque returns policy which doesn't even give returns address other than HA in Hartlepool, tricksy website which auto- orders substitutes for items not in stock. Shocking. Trading Standards, where are you?
posted 3 months ago - Anonymous
I explained to them that the consumer rights act states that ‘You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it.
posted 2 years ago - Anonymous
Their advertised returns policy is not adhered to, they are clearly struggling and after waiting for a refund for weeks on end I can only assume they are in deep trouble as a company.
posted 3 years ago - Shelagh Dixon
Leader's only published policy relates to returns for a full refund.
posted 3 years ago - Gary Pollard