“I chose 1 star only because there is no ZERO star for this horrible company,
Under the guise of being NZ based with an Auckland address and Auckland phone number on their website, this shop capitalized on that to gain people's trust, like I did. Everything looked legitimate from placing order to receiving the item after a few weeks.
The parcel came from Pakistan, which I wouldn't make a big deal about if the jacket was good quality, even if it's clearly NOT REAL leather. But my husband just tried it on and when he took it off, the material RIPPED. How can a jacket get torn? I have a leather jacket I bought from a local shop that is not even half the price of this one but no matter how I pull it, it won't rip.
Now more horror came when I tried to contact the seller, their CONTACT US link won't even work, so I tried to email them. Someone sent me a message to acknowledge receipt of my email, but there was nothing more that came out of it regardless on my repeated requests for a refund. They did not even have the decency to reply.
YOU SCAM PEOPLE through overpriced, very poor quality material and you have HORRIBLE customer service by not addressing my concerns. HOW DO YOU SLEEP AT NIGHT??? And all these positive-high star reviews? I'm pretty sure you made them all up since my concerns are exactly the same as the ones who left a 1-star review.”
