“They say, Go American made. I usually do. In this case, I did as well. What an absolute joke. My product has been in shipping status for one month and two days. It remains stuck as estimated delivery Sept 16, 2024. Numerous e mails with their customer service, (this is not really customer service) have had no results. As of two days ago they have ceased all e mail contact with a final e mail that states in part, "We cannot cancel or refund an item that has been shipped. Once the item is received, you can refuse acceptance/return the item for a refund. In other words, in my case, they will keep my money but the item will never be delivered. I have explained the issue several different ways in several e mails which have basically been ignored. I guess my $39.00 purchase if refunded will sent this company into bankruptcy. I honestly would not care and would actually hope so. American made in this case is a true and classic American rip off. I have attacked this scam company from a different way. I just could not let this TOTAL RIP OFF of a company go unrewarded with a warning to ANYONE who might think that this is actually a real company who has a real product and has real customer service. The battle continues......BUYER BEWARE THIS IS A SCAM. Prove me otherwise.”
“They are a total scam. I purchased leather rite and paid for shipping which was reasonable. They then offered a free item for my purchase. Why not, it's free. They then charged me $14.00 delivery on a pair of socks and delivered them with my original order. No chance to cancel the order. As soon as I accepted the free gift they automatically charged for shipping. I asked for a refund and they said it was too late. This company is a total rip off”
“Geliefert wurde nicht Leatherrite, sondern Premium Multi-Purpose Leather Restorer, 260 g, für einen angeblichen Sonderpreis von 25,45 EUR. Dazu noch 12,65 EUR Versandkosten, bei Abholung im Paketshop nochmals 8,62 EUR Gebühren...gehts noch?
Das scheint nichts besonderes zu sein, irgendein Lederpflegemittel. Auf der Dose keine Firma, kein Hersteller...nur "Made in China" - alles winzig gedruckt, keine
lesbare Verwendbarkeit - kurz gesagt, alles Betrug und Abzocke, Hände weg!!!”
“The product is bad but it is about FRAUD. If you get a discount, they will sign you up for a "revie" service that costs $20.38 every month. Hopefully, you will catch it soon enough before you are down an additional $60 on top of what you spent on a bad product”
“Do Not purchase this product it's a SCAM. When trying to get a refund they just jerk you around hoping you will give up and go away.
Customer service is non existent!!
I never received the order!!
I never received a refund from Leatherrite.”
“Leatherrite is a total scam. Would avoid this company like the plague. They entice individuals to buy cheaper products but then automatically enrolled in a monthly membership for $20 where the customer does not receive anything for the $20 monthly membership fee. You can cancel the membership, but once they have charged your card, they are unrelenting in providing a credit back. Their revenue model is to grab what they can before the consumer realizes the scam.”
“Like most people complaining here I did not receive the product which was advertised (LeatherRite Restorer) but an anonymous Premium Multi Purpose Leather Restorer, without a companys name, country of origin, direction, e-mail or whatsoever. I receives this after19 days after ordering. Additionally I had to pay customs fees of 7,76 €. I applied it and did not see anythng like the miracles their publicity promised. I feel cheated and exploited.”
“Do not buy from Leatherrite. They sent me a different product that did not work called Premium multi-purpose Leather Restorer and told me they had changed the packaging. This is a total scam”
“The product I received was not LeatherRite. It was Premium Multi Purpose Leather Restorer. It was pathetic , did nothing like the job it was promised to do. I was offered a 65% discount if I kept the product which still makes it a very expensive conditioner. This is a total ripoff. I kept asking why the product was not LeatherRite and I could not get an answer.The cost of posting 2 containers back to Post Falls USA was A$37.80”
“What a rip off.I recieved a premium multi purpise leather restorer not LeatherRite.I
paid 33 euro and was chaged another 5.60 for post..Do not use this site...”
“false advertisement product does not do what they claim not even a good shine very poor the return is a joke we paid extra for a product that said it would restore leather to a like new finish what a joke so we call in for the return and find we have to pay shipping to send back then they offer 65% back like they are doing you a favor which is all the product was worth or less to start with”
“I ordered their name brand" Leatherrite Leather Creamer". They sent me a "multi-purpose leather restore. It does not work at all. Website says 90-day guarantee It says if you're not satisfied, simply return for "full refund". They have offered me 65% and I pay the shipping. What a rip-off”
“I ordered their name brand" Leatherrite Leather Creamer". They sent me a "multi-purpose leather restore. It does not work at all. Website says 90-day guarantee It says if you're not satisfied, simply return for "full refund". They have offered me 65% and I pay the shipping. What a rip-off”