“10/10 from me. When the jacket arrived, it was a little tight across the shoulders. But they made it easy to exchange and walked me through the process. The exchanged size (2XL) was delivered in no time. Honestly, it felt like dealing with a small, personal business instead of a big company. No hassle with quick replies, polite, and very hands-on.
Extremely happy because I had really fallen in love with the deep forest green color of the jacket…and did not want to choose another one. The fit of the exchanged jacket was perfect, as if it were made just for me. The quilting looks high-end, and I love how it gives the jacket a structured look without feeling bulky. I wore it for a dinner out with friends the same night, and everyone kept commenting on the color.
The only small thing I would tweak is the inside pocket. I wish it were a little deeper for my phone. Other than that, everything’s just right. The leather has a natural softness that feels better with each wear. It is classy, different, and FINALLY a plus-size jacket that looks genuinely fashionable.”
