www.ledfactorymart.com Reviews

4.5 Rating 117 Reviews
D
Happiness Grade

www.ledfactorymart.com have a Customer Happiness Grade of D. Customers love their customer service but are unhappy with their refunds.

F

Refunds - Difficult

0.00%
Industry Average
Horrible horrible company I ordered the jeep tubular doors July 1 for my sister‘s 50th birthday which was August 9 I’v been getting nothing but a runaround on my shipment still has not arrive so I contacted the Better Business Bureau for a refund
- Anonymous
I placed my order on Dec 2nd but I got my package after i left for my Christmas trip so i no longer need it as the lights i purchased were a gift. The company has been not responsive at all to my countless emails requesting a return label and a refund despite the website claiming easy returns!!!
- Rawan Khoury
100.00%
Industry Average
Easy Refund and good customer service
- John Twine
Excellent shop. I have been buying here regularly for several years. If you have any questions about the product, the support service willingly makes contact and tries to resolve the issues.
- Alexander
0rdered a set of Headlight's, one was damaged in Transit, Customer service responded quickly to my request, the subsequent Delivery took place within a few Day's, the Headlight's working perfectly. Problems can arise, it depends on how they get fixed, ! awesome! in my case, respect to the Guy's. problem solving as it's Best. Thank You
- Theo Keess