Leisure Outlet Reviews

1.4 Rating 144 Reviews
C
Happiness Grade
C

Customer Service - Average

60.00%
Industry Average
Ordered an awning was told 3 to 5 working days arrived on time haven't had time to put it up yet but all looks good up to now will update when I've actually put it up,the only downfall is no one to speak to as always engaged and automated responses to emails ,poor customer service but as I said 4 stars up to now but will update
posted 2 years ago - darren ruth
We bought an air awning during lockdown and used it and second night awning tore. We contacted Leisure Outlet who told us that awning wasn't tensioned properly which we found amazing as they didn't see awning erected! We are seasoned campers with previous awning experience. This company did not help in any way; AWNING USED ONE NIGHT, second evening fault showed. Absolutely disgraceful aftercare service.
posted 2 years ago - D. J. Rodgers
Brilliant service, helpful staff and superfast delivery. Highly recommend.
posted 4 years ago - McGonagall
Excellent service couldn’t fault them ordered five items 3 in stock and 2 came from there supplier because of size... All arrived within 3 days of ordering couldn’t ask for a better service...
posted 5 years ago - Roger D
I ordered an drive away awning and fixing fit for our vw campervan yesterday and everything arrived today. 24 hours service. Excellent. Very impressed with the person who placed the order for us.
posted 5 years ago - Denise
Excellent customer service, who we contacted to advise on sixe of item we wanted. Good price and speedy service.
posted 6 years ago - Carol Graham