“First of all. You all need to get rid of the automated system. It can't tell the difference between a F and a S. I had to keep repeating myself over and over. Then it finally hung up on my. I had to call back again. I asked to speak with a supervisor and I got Jesse who's is customer services who was a waste of my time. Why would she suggest that I call the same store I left to complain to her about her management skills. This is the 2nd time I've had to deal with your rude Supervisor on returning an item with a receipt..She should not be in management. She's very unprofessional and don't know how to talk to people!. After dealing with you automated system. It makes since. She does not deserve the title of Management. Put her in the stocking department! I would like someone to follow up on her Rude Conduct.”
“What began as a minor access issue quickly developed into a full account lockout, disabling withdrawals entirely. Traditional support channels failed to provide transparency or resolution. Seeking a definitive outcome, I reached out to U.R.F under Unique Services. Their team identified the administrative failure responsible for the freeze, restored full account functionality, and reinforced security measures. Their professional handling brought closure to a situation that had become increasingly uncertain.”
“I had my order canceled about four days after placing it because the initial stock they had wasn't enough to fulfill all the orders they received. Instead of placing the items on backorder, they canceled it and I was told to place the order for a second time, but now the size is no longer listed. Just a waste of my time and total incompetence. Not to mention, I placed the order just a free hours after the hats were put up for sale.”
