“I am a new customer. I am a bit disappointed, as I paid $15 to have two day shipping. My order was shipped on Monday. This is Wednesday evening, and no package yet, from Fed Ex. Won't do that again!”
We are very sorry for the delay you are experiencing with your order. Since FedEx did not deliver this package on time, we will be happy to refund you the cost of shipping on this order. We will reach out to you directly to process this refund. Thank you.
Peggy, not sure what happened, but if you call our office, they will give you the same discount on your next order and then some. 800.567.8122. Please tell them Bruce said to make it right for you. Have a blessed week! Bruce Brightman
“I wasn't very happy to find out that after I input my credit card info, I wasn't able to order as a guest. I didn't want to set up an account, but you gave me no other choice than to supply yet another password. Also, why are you sending me duplicate emails? I only made 1 order & my inbox is already filled with duplicate emails from you. Please correct this situation.”
“PLEASE bring back 20mg full spectrum CBD & or CBD chews for dogs. My Dixie Belle needs this for her arthritis, and no glucosamine & codroitin don't work for her.”
“I have been using and am happy with your supplements. I have a few comments, however:
At least for me, it's not always easy to navigate your website. It was confusing to click on collagen priced at $39.99/ bottle, to see a sign saying "order 3 save more", yet no discount was given when I placed an order for 3 bottles (Order #254476).
You had a BOGO50 sale running November 10-12, but it wasn't clear that it was good for only one item. Companies usually give discounts on more but a limited number of items. I was disappointed because I was hoping by ordering more, to get free shipping.
I live in Wisconsin and was ordering for my daughter in California; the form kept changing the billing address to her name and address, not mine. I finally managed to complete the order but not without a lot of frustration.
Thank you.”
Thank you so much for your feedback, Darlene! I am sending you Ed's info, he will make sure we take care of you! You should have gotten the discount. Blessings!
Hey there Anonymous, thank you for the review. Normally these symptoms take a few months to subside, a more slow and steady reduction is a safer way for it to be handled. Thank you again for the review and let us know how the results are after next month.
“Hello, my name is Kent and I am a senior who has ordered many times before for my essential vitamins. Love the products and the company but I need to use liquid vitamins because I have a feeding tube. You have been out of stock on the ultra multivitamin for about a month now and I had to sub pills. I thought you would have stock in by the 1st of July. Hope you have them for my next order. Tks”
Hi Kent, this is Bruce, I am having our warehouse take care of you. Ed is sending you a free Liquid Multi. this should get you through until we get our next batch in. Ed is calling you to chat about it with you. Thanks for being a loyal customer, we are humbled and appreciative! Have a blessed week!
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