Bill, I am sure you have called the office and they shipped a replacement out to you as we ship from what you put into the system, it is fully automated. . Did you call to order or order online?
“I was sent the wrong product. I contacted Lifesource and have not heard back. This is so unlike this company. A couple of other times I have had issues, such as product damaged in shipping. When I contacted Lifesource I immediately received a response.”
“I’m a believer in the inflacalm product and have purchased it from several different sources. I’m not however Christian and I don’t believe an organized religion. Had I known that this was a Christian organization I would not have purchased this product from Life source.”
“usually, I'm very pleased with everything but lately I'm still waiting on an order of hylaronic acid that I ordered in April and still have not received. The tracking number says it keeps getting rerouted to my new address but I've not received it yet...I'm pretty upset about the delay with no resolution in sight.”
Cheryl, we appreciate your feedback and are sorry to hear that the taste didn't meet your granddaughter's expectations. We understand that flavor can be a significant factor for kids. If there’s anything else we can assist you with or if you have suggestions, we’d love to hear from you. Thank you for sharing your thoughts, and we hope to provide a better experience in the future!
“Products do not work and caused severe stomach issues and sores in the mouth! Return policy is terrible and they don't have a satisfaction guarantee, buyer beware! :(”
Tamara, thank you for your input, sorry these did not work for you. We gave you credit for your order, we are all about being fair. The buyer beware line you wrote is sad. We have been in business for 33 years (1992) and had 2 people like you. We bend over backwards for our health community, over 90,000 customers.
Regardless, may our good Lord continue to smile upon you.
“I ordered a large bottle of Cal-Mag softgels. When I peeled back the protective seal, I got an over-whelming strong
smell of ammonia. I called and was told all their vitamins have a smell to them and tried to dismiss it. I told her I was afraid to take one and would like a better answer. She said she would talk to her supervisor and get back to me. I still haven't heard from anyone. At this point and time, I won't be taking them but really hate to throw away all that money.....they weren't cheap!”
Anonymous? We tried reaching out to you today. We're truly sorry to hear about your experience. It’s important to us that our products meet your expectations. We take product quality seriously and will be looking into your concerns further. Please know that your feedback is valuable, and we hope to address this matter to your satisfaction. If you have any additional questions or need further assistance, please don’t hesitate to reach out. Thank you for sharing your thoughts with us! 800.567.8122
“I was charged for 2 items I never received. I want a refund! I have been trying to call and several people say someone will be calling me back but no. I want my money back Thanks!”
Amber, I am sure you have been taken care of, we take care of all of our customers, and have for 32 years. Your approach is a bit different than we are used to. Be well, be blessed.
“I experience alot of upper respiratory infections due to my asthma and asthma bronchitis. I bought the all natural antibiotics so I could stay away from prescription based antibiotics. I developed some kind of respiratory illness and it developed into bronchitis. I followed the directions and took them for several days only to end up having to be put on a prescribed antibiotic as it wasn't clearing it up. The prescribed antibiotic did. I will not be buying again. It obviously didn't work.”
“We were so disappointed in this Aloe Juice! Mine was brown and when we took the lid off it was super bubbling. We buy a lot from here. This was very disappointing for us from life-source vitamins”
“Do not pay the extra fee for expedited shipping! I did, and it still took 6 days for me to receive my order. I won't be ordering from Lifesource again.”
We will give you a full refund on the shipping, just email us at: info@lifesourcevitamins.com or even faster, you can call: 800.567.8122 and they will take care of you right away. Sorry FedEx or UPS let you down. Have a blessed wknd. Bruce
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