Lights4Less Reviews

Name: Lights4Less
Address: Rear 149 Milton Street, Ashfield, New South Wales
Rating: 4.75

4.8 Rating 358 Reviews

94 %

of reviewers recommend Lights4Less

4.8

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Lights4Less 5 star review on 6th December 2025

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor delivery experience, shipped to store instead of home address.”

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Posted 10 months ago

“The lights themselves looked good, However one arrived damaged in it's box and I have had to re-order which was caused delays for our client.”

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Posted 1 year ago

“Hello lamps arrived thankyou packed well ordered 2 for bedside look bit different on website lamp base different colours”

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Posted 1 year ago

I'm glad to hear that your lamps arrived and were well-packed. It's unfortunate that the lamp bases appear to have different colors than what was shown on the website. If this difference is not what you expected, you may want to reach out to Lights4Less directly on 02 8866 3242 to discuss your concerns and see if they can offer a resolution or explanation.

Posted 1 year ago

“We ordered 3 fans with light fixture, which were advertised as indoor/outdoor, however on the boxes it stated for indoor use. Our intention is to install them in an outdoor cabana, which will have 2 open and 2 closed walls and a roof. Had we know that the box would say for indoor use, we would have bought a different fan.”

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Posted 1 year ago

“Service was good, even though one parcel went to wrong place, but they did follow it up.”

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Posted 1 year ago

“Didn’t realise a signature would be required. The item was going to a tenant. Parcel has now been taken to a post office for collection and I live in a different state. So, collection will be difficult now. Can’t comment on product. Don’t have it yet as I don’t know what PO it is at.”

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Posted 2 years ago

I'm sorry Janeane to hear about the inconvenience regarding the signature requirement for delivery. It's understandable that this situation has made the collection process difficult for you, especially since you're in a different state. If you have any difficulty or need further assistance, please don't hesitate to reach out to our customer service. They may be able to provide additional support and guidance. I hope the situation is resolved smoothly for you.

Posted 2 years ago

“I ordered a special light globe which I thought had a large bayonet fitting. It was hard to say from the picture. However, it was not large it was small. They were very helpful in customer service willing to help me send it back. However, $15 for like five and $15 for freight Means it’s not worth it. Expensive exercise for nothing.”

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Posted 2 years ago

I'm sorry to hear about the inconvenience you experienced with the light globe order. It's unfortunate that the size wasn't as expected, and the associated costs for returning it seem prohibitive. Your feedback is important, and we appreciate your understanding. If there's anything we can do to assist you further or address your concerns, please feel free to reach out. We aim to provide a positive customer experience, and we apologize for any frustration this situation may have caused.

Posted 2 years ago

“The ordering process was easy and prompt dispatch was good. The delivery however was disgraceful! The couriers completely damaged the packaging. I have forwarded photos to your sales department and was very pleased with the immediate response from Vik.”

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Posted 2 years ago

I'm sorry Jenny to hear about the issues with the delivery and the damage to the packaging. It's certainly not the level of service we strive for at Lights4Less. I'm glad to hear that Vik from our sales department provided an immediate response. We appreciate your understanding and patience in this matter. If there's anything else we can do to assist you or if you have further concerns, please feel free to reach out. We aim to ensure your overall satisfaction with our products and service. Thank you for bringing this to our attention.

Posted 2 years ago

“Customer service was prompt & professional. On receipt of light, packaging was very damaged (crushed at top of box). We inspected the light fitting and it appeared to be ok but it has not been fitted as yet.”

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Posted 2 years ago

Thank you so much, Sue! We really appreciate your feedback on Lights4Less. We're incredibly pleased to know how happy you are with our products and the prices. At Lights4Less, our goal is to make our customers happy, so we strive to provide the best price and service possible. We hope to continue giving you the satisfaction you deserve. If there is anything else we can do for you, please don't hesitate to reach out. We love to help our customers have the best experience possible with our store. Thank you again for letting us know how we can improve!

Posted 2 years ago

“Packaging was damaged on delivery. The lamp stand is not securely fixed to the base and wobbles. Not a good experience.”

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Posted 2 years ago

I'm sorry to hear about your negative experience with the damaged packaging and the instability of the lamp stand. This is certainly not the level of service and product quality we aim to provide at Lights4Less. Please contact our customer service immediately to report the issue and request a replacement or a resolution to address the problem with the lamp. We want to make sure you receive a quality product that meets your expectations. Your satisfaction is important to us, and we'll work to rectify this situation promptly.

Posted 2 years ago

“Haven’t received the light yet”

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Posted 2 years ago

We're sorry to hear that you haven't received your light yet. Please accept our apologies for any inconvenience this delay may have caused. If you have a tracking number for your order, we recommend checking the shipping status through the provided tracking link for more information. We want to assure you that we're actively working to resolve the issue. We've already contacted the shipping carrier and they are currently coordinating the delivery with the depot to ensure your order reaches you as soon as possible. If you don't have a tracking number or if there are any concerns, please don't hesitate to contact our customer service team. We're here to assist you and provide updates on the status of your delivery. Thank you for your patience, and we appreciate your understanding.

Posted 2 years ago

Hi Trent, We have been advised by the courier that your order had been successfully delivered in full. If you have any questions, concerns, or need further assistance, please don't hesitate to reach out to us. We're here to help. We hope you enjoy your new fan light, and if there's anything else we can assist you with, please feel free to contact us. Thank you for choosing Lights4Less.

Posted 2 years ago

Lights4Less is rated 4.8 based on 358 reviews