Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, fast delivery, excellent service - as usual.”

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Posted 11 years ago

“Amazing prices and good service.”

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Posted 11 years ago

“Good service. Good delivery with royal mail”

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Posted 11 years ago

“Very pleased with the speed of service and delivery. Many thanks”

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Posted 11 years ago

“Excellent service. Delivered next day for standard delivery charge.”

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Posted 11 years ago

“Excellent service, fast delivery, friendly expert advise. Will highly recommend and definitely use again”

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Posted 11 years ago

“Correct item arrived very quickly and all as expected - cannot ask for more”

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Posted 11 years ago

“Unable to find any stores that stocked the Schluter tile trims, I found Lilley Tile & Stone as the only on-line retailer that stocked a variety of sizes and types of the Schluter tile trims that I was after. Order delivered promptly and well packaged (although may be too well packaged) and would not hesitate to re-order products from them again. Thank you.”

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Posted 11 years ago

“Quick and easy and great service and product”

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Posted 11 years ago

“very good seller thanks”

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Posted 11 years ago

“Have used twice for under floor heating kits. Excellent product and even better customer service”

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Posted 11 years ago

“Great site to deal with and very good courier service , would recommend”

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Posted 11 years ago

“Ordering was so easy and delivered within 2 days despite only paying for the Cheapest delivery option. Would recommend without hesitation.”

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Posted 11 years ago

“Easy to order. Good value. Reasonable delivery charges. Delivered early enough to be able to start work. I would definitely use your company again. Parcelforce tracking on website was a bit confusing as I had not used it before. It was a bit worrying when it showed that there were only three items for delivery when I had ordered twelve but it turned out that there were four items per box on delivery. Also showed that it was on express delivery when I had ordered three/five day which was again worrying as I was left wondering if I was going to be charged extra. I hope this feedback helps. Cheers Ian Hutchason.”

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Posted 11 years ago

“Everything happened as it should, ordered one day delivered the next. which is good, as so many times all you get is a call from other suppliers to say something has gone wrong and it will be a couple of days. Well done.”

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Posted 11 years ago

“Great communication about the status of my order, swift delivery and great customer services. Overall very happy and will definitely purchase products from here again.”

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Posted 11 years ago

“I was very happy with the website, was easy to use, we are not just awaiting the goods.”

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Posted 11 years ago

“Very quick delivery at a very competitive and sensible price. Our local suppliers should take note if they want future business.”

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Posted 11 years ago

“Excellent company”

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Posted 11 years ago

“Excellent service from Lilley Tile and Stone as usual. Prompt responses to all email queries, and the ordered items were delivered on the date that I requested, without complications. Thoroughly recommend them for their Customer Service.”

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Posted 11 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews