Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bags of tile adhesive arrived promptly by courier for a reasonable transport charge. Website shows good range of products.”

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Posted 11 years ago

“Quick service Very pleased will use again if we need products.”

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Posted 11 years ago

“Very impressed with speed of delivery. Exactly as described and cheaper than others I had viewed.”

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Posted 11 years ago

“Exactly as on line ordering should be. Placed the order, paid for it, arrived two days later!”

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Posted 11 years ago

“Second time i've used this company and on both occasions amazing speedy service. Would highly recommend”

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Posted 11 years ago

“Very fast delivery”

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Posted 11 years ago

“easy website, easy ordering, good payment system, quick turnaround, very competitive prices. The delivery was due to be made on 22/7 but didn't come until 23/7.”

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Posted 11 years ago

“Service delivery is excellent, I received my order within 48hours of placing order. This product was also at least £50 cheaper than other suppliers.”

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Posted 11 years ago

“Order promptly delivered and well packaged. The product itself Mapei Kerapoxy CQ was easy to use and has produced a great finish to my shower floor tiling. Well satisfied with service. Would use this company again.”

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Posted 11 years ago

“Everything fine thank you”

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Posted 11 years ago

“Quick delivery, well packed, item as described. Thank you”

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Posted 11 years ago

“Great Service, Great Prices, Fast delivery and very helpfull. Recomended !!”

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Posted 11 years ago

“Great service, Great price! Highly recommended!”

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Posted 11 years ago

“Placed my order yesterday through Lilley Tile & Stone site. I received lots of info following my order to keep me updated delivery is expected the following day. Lilley Tile & Stone seem to stock the full Mapei range of products far more than can be found elsewhere. The web site is also a good information source.”

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Posted 11 years ago

“Can't fault them. Knowledgeable helpful and all round great. Thanks.”

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Posted 11 years ago

“First time I've used them. Really helpful especially when I messed up my order. Got a phone call within half an hour to query it and they clarified what I needed. Prompt despatch and delivered on time. Excellent service, will definitely use them again.”

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Posted 11 years ago

“Really pleased with the quality of service I received as I had emails keeping me constantly updated about my order and it's delivery, and when it came the Delivery Man was really helpful. The price I paid for the items I ordered and the delivery charge itself are very, very good when compared with other websites; I know this because I always do a thorough search. I came across Lilley Tile and Stone via Amazon and decided to go directly to their website; I liked what I saw and so cancelled my order with my usual supplier and became a convert. The Mapei adhesive was a little more than what I normally pay but because their deliver rates are nothing short of fantastic in comparison to my usual website, I was able to still make a saving! Would definitely recommend them to others and I would definitely use them again if need be.”

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Posted 11 years ago

“Excellent customer service - phoned for information about the product I was purchasing and got some great advice. Easy to order online and my goods arrived without delay. When I realised I needed another item, Stu was very helpful at arranging a next day delivery. Would recommend.”

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Posted 11 years ago

“Excellent service, help and advice - many thanks”

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Posted 11 years ago

“Lots of stock. Really helpful staff. Would use again”

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Posted 11 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews