Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I received from Lilley tile and Stine was excellent, it took only 2 days to arrive, and the transaction was simple and easy. Would recommend and would definately use again”

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Posted 11 years ago

“a great product and a fast deliverly services.”

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Posted 11 years ago

“I enquired about whether I have to use a decoupling membrane and was informed that I had misread my own UFH spec. What I was proposing was not sufficient. (Saved already from own mistake). Lilley T&S recommended a product that they do not sell that solved my problem but met my spec. I made sure I went back for my purchase of Schluter Ditra 25 as they were cheapest anyway. Professional business with helpful professional knowledge. First stop for me next time. Thanks 5*”

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Posted 11 years ago

“very quick and efficient.”

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Posted 11 years ago

“They kept me informed of the progress of my order which arrived as they said, so very happy to recommend from my experience”

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Posted 11 years ago

“Product and service first class product delivered well before expected date would recommend this company to anybody”

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Posted 11 years ago

“EXCELLENT SERVICE”

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Posted 11 years ago

“Delivered very quickly, many thanks”

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Posted 11 years ago

“Very happy with service great prices will be using again for my mapei gear”

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Posted 11 years ago

“THE EPOXY GROUT I PURCHASED WAS IMPOSSIBLE TO FIND LOCALLY, i ORDERED VIA LILLEY & STONE ON THE INTERNET AFTER A RECOMMENDATION TO FIND THEIR SITE. I ONLY WANTED A MODEST QUANTITY FOR A REPAIR JOB, THIS THEY FOUND AND DISPATCHED IMMEDIATELY. DELIVERY WAS EQUALLY SWIFT AND EFFICIENT. ALL TOGETHER A FIRST CLASS SERVICE, THANKS”

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Posted 11 years ago

“Used you twice now for schluter products and your service and delivery has been fantastic. Thanks”

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Posted 11 years ago

“Very pleased everything arrived on time .No problems.”

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Posted 11 years ago

“Really helpful advise, good website and next day delivery. Excellent”

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Posted 11 years ago

“After phoning your company i was told honestly that it will be cheaper online, this i did, the product arrived very quickly and well packaged.”

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Posted 11 years ago

“I must say that my order on line was dealt with very expediously by your member of staff Indeed his reply that the actual product was out of stock until January and he was prepared to upgrade the product so that I could get as soon as possible was a real bonus and showed the company in very good light . In fact I have now completed the work as the order arrived the very next day . I cannot say anything other than it has been excellent service from your Company throughout Gordon Davies”

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Posted 11 years ago

“Excellent service with fast delivery.”

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Posted 11 years ago

“Thanks so much for all your assistance in getting this urgently shipped to me!”

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Posted 11 years ago

“very quick service & very fast postage delivered and saved money on my order thanks”

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Posted 11 years ago

“Prompt despatch of goods - Phone notification of delivery by courier + tracking”

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Posted 11 years ago

“You came when you said and the order was correct - what more could I ask?”

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Posted 11 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews