Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered late on 21st.. arrived 23rd. very pleased. quick delivery and good dates on adhesive. Thanks.”

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Posted 12 years ago

“Excellent service, highly recommended.”

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Posted 12 years ago

“Excellent good prices fast delivery and very helpful if you telephone!! Brilliant..”

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Posted 12 years ago

“Easy website, great prices, quick delivery. What's not to like?”

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Posted 12 years ago

“Delivery etc. was very good - no complaints. The only slight issue I found was the quality of the packaging. The bag containing tile adhesive was ripped which could possibly lead to the adhesive absorbing humidity from the environment. However, a plastic bag will sort this out... Overall a very good experience and will use again. Adriaan”

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Posted 12 years ago

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Posted 12 years ago

“Simple to order, fast delivery and the best price.”

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Posted 12 years ago

“Easy to use website, comprehensive range of good quality products with links to full datasheets, plus fast and efficient service!”

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Posted 12 years ago

“Very quick delivery and great communication - many thanks!”

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Posted 12 years ago

“Very impressed with the service received. Ordered items Monday mid afternoon. with a 3-5days standard delivery. Items arrived mid morning Tuesday, (max 18 hrs). Received a text to my landline before delivery giving a 90 mins window.”

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Posted 12 years ago

“Clear website and fast delivery.”

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Posted 12 years ago

“Good price , speedy delivery. Excellent service.”

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Posted 12 years ago

“very good service. will be ordering again from here”

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Posted 12 years ago

“I purchased 8 bags if keraflex and they were delivered within 48 hours. Excellent service and these guys are very helpful and don't hesitate to provide you any advice. One of the bags was torn and some content missing, this guys had a replacement delivered the next day.”

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Posted 12 years ago

“Very good service. Great prices. Ive used lilley tile and stone be for and cant find a better price or service anywhere else. Thanks”

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Posted 12 years ago

“No issues, recomended. Ordered on line came within a few days.”

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Posted 12 years ago

“Excellent purchase, best price on web. Delivery 1st class. Detailed instructions when I was receiving goods. Superb service. Regards Paul”

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Posted 12 years ago

“fantastic service very helpful staff”

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Posted 12 years ago

“Clear website-quick email confirmation of our order and further responses keeping us informed of the progress was appreciated. Parcel arrived promptly and well packaged. Certainly use this company again and cannot fault their service”

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Posted 12 years ago

“Excellent service over the phone when I wanted to discuss my order. Fast despatch and a very reasonable cost of £9.99 even though I was having 25kg delivered. My only moan, not being all that internet savvy, was that I hadn't realised that I was expected to print my own invoice off. However as soon as I rang up, chasing it, one was emailed to me straight away. Well done Lilley Tile and Stone and I will deal with you again”

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Posted 12 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews