Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Write Your review

Tell us how Lilley Tile and Stone Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good value and excellent delivery time,thank you.”

Helpful Report

Posted 9 years ago

“Second time I've used Lilly tile and stone, and a Great service both times. Thanks a lot”

Helpful Report

Posted 9 years ago

“I didn't know that Mapei have that much variety of tiling speciality products until i came in contact with Lilley Tile and Stone!, very competitive pricing and delivery on scheduled date in secure packaging. Many thanks to them and will definitely order again in my next tiling project.”

Helpful Report

Posted 9 years ago

“Lilly and stone were the most helpful! In particular Stu was a great help and made my experience very positive.”

Helpful Report

Posted 9 years ago

“Easy wedsite to navigate, product ordered dispatched that day delivered by parcelforce in 3 days.”

Helpful Report

Posted 9 years ago

“Excellent service as always, my order was dealt with promptly & efficiently & delivered on time couldn't ask for a better service many thanks again”

Helpful Report

Posted 9 years ago

“This company has exceptional customer service! I called concerning tile grout (didn't have a clue what I needed) and they were incredibly helpful and patient with me and even sent me photos of what the end product would look like! They went above and beyond on my view and I would definitely recommend them to anyone. Delivery was also very speedy!”

Helpful Report

Posted 9 years ago

“Quick easy service with product arriving on the date promised.”

Helpful Report

Posted 9 years ago

“Great price and service”

Helpful Report

Posted 9 years ago

“Lilley Tile & Stone made me very happy! Great product, good price and super fast delivery. Which i might add was packed exceptionally well. Thanks team.”

Helpful Report

Posted 9 years ago

“Needed a small tub of grout quickly. I was able to phone and get confirmation of stock. I ordered on line and it was with me the next day. Fantastic as I live in a rural Scotland .”

Helpful Report

Posted 9 years ago

“always arrives safely and on time”

Helpful Report

Posted 9 years ago

“i ordered some Mapie floor glue form you guys and i had excellent service. it arrived the next morning. Also you were the best priced anywhere ! Thanks Rob”

Helpful Report

Posted 9 years ago

“Pallet arrived next day to Aberdeen as promised. Delighted with the service.”

Helpful Report

Posted 9 years ago

“Very quick from order to delivery”

Helpful Report

Posted 9 years ago

“The person I spoke to the phone was friendly and knowledgeable about the products I was interested in and the delivery came in good time. Only oddity was that one of the delivery boxes was packed out using what looked like random junk they had lying around - torn up cardboard and IKEA instruction manuals. Odd!”

Helpful Report

Posted 9 years ago

“Ordered sealant for bathrooms tiles. Delivered promptly and well packaged. Haven't used it yet so cannot comment of the final outcome.”

Helpful Report

Posted 9 years ago

“Good price, prompt delivery and well packaged.”

Helpful Report

Posted 9 years ago

“Very happy with the service and product. Would definately use again.”

Helpful Report

Posted 9 years ago

“Amazingly quick response to order with despatch info. Courier delivered as requested”

Helpful Report

Posted 9 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews