Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service”

Helpful Report

Posted 9 years ago

“A fantastic firm with a full range of Mapei products in stock at very competitive prices. Excellent service, warehouse and showroom. A company that cares on all fronts! Many thanks!”

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Posted 9 years ago

“Very happy with prompt response to order & regular email updates. Slightly disappointed with a small shortage of kerdi board fasteners as box they were in appeared damaged. These fasteners are quite expensive and I expected a complete box.”

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Posted 9 years ago

“Great prices, excellent service, prompt delivery (by a very nice driver), highly recommended company. Will buy from you again. Thanks a lot.”

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Posted 9 years ago

“Fantastic company! Reliable & was the cheapest I found on the net for my mapei adhesive & only a Tenner for delivery of over 100kg of product I was more than Happy!”

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Posted 9 years ago

“Good communication and fast delivery.”

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Posted 9 years ago

“Your website is very well thought out and makes purchasing easy.”

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Posted 9 years ago

“My order arrived exactly as stated and at a price that was competitive”

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Posted 9 years ago

“Excellent customer service and very speedy delivery. I was kept informed throughout the journey.”

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Posted 9 years ago

“Very helpful staff with product information and order dates. Some of the order, mapei self levelling compound, got damaged by delivery company and Lilly Tile & Stone got replacement bags to me the next day! Will definitely use again.”

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Posted 9 years ago

“Fantastic”

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Posted 9 years ago

“Delivery was extremely fast (but not free grrr) but very quick service and products arrived before expected and in great condition!”

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Posted 9 years ago

“Good prices, prompt delivery, thank you.”

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Posted 9 years ago

“effortless, quick service”

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Posted 9 years ago

“Efficient service, helpful friendly driver.”

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Posted 9 years ago

“Easy registration and ordering. Fast delivery of goods.”

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Posted 9 years ago

“Simple to order on-line, delivery was on time and pre-advised, so I dint see what more they could have done.”

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Posted 9 years ago

“I Never ever right reviews but credit where its due, Lilley Tile & stone by far exceeded my expectation. The guy i spoke with on the phone was extremely helpful, said it would be delivered on a next day for am delivery, and was!! Many thanks Lilley Tile & Stone Team you delivered on your promise Regards Craig Lindsey (Inside Out Cleaning & Restoration Ltd)”

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Posted 9 years ago

“Great service, product arrived on time and as advertised”

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Posted 9 years ago

“Excellent customer service , we received the items very quickly. would definitely use them again.”

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Posted 9 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews