Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, great technical advice for a public art mosaic project I was installing.”

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Posted 2 years ago

“Helpful, supportive ad quick. can't fault them. Highly reccomend!”

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Posted 2 years ago

“I bought brushed brass wall panel trim, I think the actual colour is gold as it looks nothing like the brushed brass taps etc, however the chaps that fitted it have made an excellent job of it so I have decided to live with it but I think more thought needs to go into the labelling of colours.”

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Posted 2 years ago

“Ordered tile trim which was needed urgently. The team were excellent & dispatched the order straight away. We had a slight issue with the delivery due to the carrier which the team assisted in resolving staight away. Would recommend!”

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Posted 2 years ago

“Thanks Everybody at Lilley Tile and Stone Ltd. Mapei Products are great and the service we receive from you all is fabulous. Thank you as always.”

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Posted 2 years ago

“Great, informative website, easy ordering and on time delivery. Protectively packaged. 5star.”

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Posted 2 years ago

“Prompt delivery. Reasonable price. Haven't used the oroduct yet.”

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Posted 2 years ago

“Good company to deal with. Excellent customer service - helpful and supportive.”

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Posted 2 years ago

“Excellent, efficient service from ordering to speedy delivery.”

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Posted 2 years ago

“The product was despatched promptly and arrived in good time for the job. However, the despatch cost was enormously high which made the job very expensive. Plus, the epoxy grout which I ordered looked to me as though in had been in the container a long time. The pigmented component seemed to have settled into two parts before the addition of the polymer component. Without decent instructions, I had no way of knowing whether the grout was of an acceptable standard so time will have to tell as to whether this was all a waste of time or not.”

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Posted 2 years ago

“RAL colour matched edging made all the difference, a sharp and punctuated finish”

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Posted 2 years ago

“Very prompt service !! Good price too”

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Posted 2 years ago

“Good selection and quality products delivered quickly.”

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Posted 2 years ago

“These guys can be relied on for excellent knowledge and really good after sales service.”

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Posted 2 years ago

“Bought the black spot remover to clean lichen spots off Indian sandstone. Patio only 3 years old so disappointed to see spots but this stuff cleaned them off. Just adhere to instructions.”

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Posted 2 years ago

“Good competitve prices, quick delivery.”

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Posted 2 years ago

“Found what I needed came on no issues great service thanks”

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Posted 2 years ago

“Very very good service fast delivery . Product very good quality . Will definitely recommend and use again. Thank you”

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Posted 2 years ago

“Good experience using Lilley Tile and stone”

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Posted 2 years ago

“Great customer service. Product arrived on time. Would use again.”

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Posted 2 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews