Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top service and delivery offered. Looking forward to be dealing with you again.”

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Posted 2 years ago

“I was very happy with the product price and delivery time would recommend to others”

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Posted 2 years ago

“I found the grout I needed. Simple order and arrived safely and quickly.”

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Posted 2 years ago

“Ordered and delivered quickly, well packaged. Great tile trim, good quality, with no blemishes or defects across the entire length ordered, delivery was expensive, but if ordering more, would be worth it.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Delivered on time and crated well. Thought the surface would be better honed as some pavers had saw marks over the surface.”

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Posted 2 years ago

“Solved our problem of rust seeping out of our natural sandstone tiles fantastic product which worked like a dream. Thank you”

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Posted 2 years ago

“The team at Lilley are always very helpful, kind and offer extensive advice. Best prices on the merket and he deliveries were faster than expectd. Many thanks”

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Posted 2 years ago

“Really happyy with entire process.”

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Posted 2 years ago

“Won't be using them again”

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Posted 2 years ago

Hi! We're really sorry to hear that. We can see that you ordered 1 piece of Quadec corner trim which had to come direct from Schluter in Germany. Can you please let us know what the problem was? We'd be happy to discuss further. Best Regards Ray Lilley Web Support

Posted 2 years ago

“Ordered tile adhesive on a couple of occasions, good price and sensible shipping charges (a lot of comapnaies charge an outrageous shipping charge making the product totally unaffordable). Professional communication and delivery. Recommended retailer.”

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Posted 2 years ago

“No fuss, prompt dispatch and decent courier service”

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Posted 2 years ago

“Prompt service and delivery.”

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Posted 2 years ago

“Brilliant service,was out of stock on line of the product I wanted, phoned up to see when it would be back, phone was answered straight away and and the gentleman sorted the problem while I was on the phone , product arrived withing 3 working days”

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Posted 2 years ago

“They were very helpful on the phone and helping me place my order. Delivery was when arranged and even when something wasn’t clear about that to me. they did what they said they would do to call back etc to clarify time”

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Posted 2 years ago

“Great service, no hassle delivery, great product. Would definately buy again from this company. Thankyou”

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Posted 2 years ago

“Excellent products and very quick delivery. Will be using again. Many thanks.”

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Posted 2 years ago

“Quick delivery and perfect grout!”

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Posted 2 years ago

“Item exactly as ordered and described. Well packaged and prompt delivery. Can't find any faults! Pleased with purchase and service.”

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Posted 2 years ago

“Prompt delivery and good range of products”

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Posted 2 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews