Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt dispatch.”

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Posted 10 years ago

“I received exactly what I ordered in perfect condition, sooner than expected.”

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Posted 10 years ago

“Excellent product range and easy to purchase. Delivery was very quick. Will definitely use again.”

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Posted 10 years ago

“A* service! Ordered by 9am delivered by 1pm same day ????”

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Posted 10 years ago

“Thanks quick turnaround service would recommend to others and will use again myself .”

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Posted 10 years ago

“They had the grout colours that I was looking for, more unusual ones that are not available easily in the shops - and at a very good price. What was impressive though, was how impossibly quickly from the point of placing an order, the item was dispatched - and delivered the next day. You can't beat service like that, and I'm sure I will be a returning customer - and recommending the company to my builder!”

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Posted 10 years ago

“A great choice of quality materials on offer here and a very good customer service experience regarding my orders,you really know your stuff people,thanks for getting my order to site so quickly,much appreciated and keep up the great job you are doing.”

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Posted 10 years ago

“Excellent service and easy to use web site”

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Posted 10 years ago

“Exceptionally fast service.could not fault them.from the very beginning right through to delivery..and that was very fast...number one all rounder in my opinion...I would recommend and rate 10 out of 10.. well done Lilley .”

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Posted 10 years ago

“You had the exact product we required. At a very competitive price. Excelled in a very short turnaround and was delivered within 2 days. Excellent service . We will use you again.”

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Posted 10 years ago

“Responded quickly 7.47am and goods delivered quickly”

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Posted 10 years ago

“Very friendly, with fast delivery and good quality product. I would definitely recommend them.”

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Posted 10 years ago

“Before ordering, I telephoned Lilley Tile and Stone to enquire as to the correct product for my needs. As I was fitting a marble shower tray I needed a very specific product and they were very helpful and informative. They knew straight away exactly what I needed. I telephoned them on three occasions (one call after another!) and each time they were as courteous and helpful as the previous call. They also calculated the amounts for me. Great service.”

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Posted 10 years ago

“Excellent delivery service. Haven't used the product yet so can only comment on the speed of service. Thanks.”

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Posted 10 years ago

“ordered adhesive and it arrived next day”

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Posted 10 years ago

“Firstly, you need to clarify you're rating scale...it wasn't obvious that a tick on the right was high! Good advice & prompt delivery of the product I ordered.”

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Posted 10 years ago

“first class service and delivery”

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Posted 10 years ago

“Everything I needed was in stock and delivered by 9am next day, well packed. Very happy indeed!”

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Posted 10 years ago

“Very quick delivery & easy transaction! Well done & thank you”

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Posted 10 years ago

“Would definitely recommend and use Lilley tile n stone again, I sent a question / query via email and was answered promptly .. Placed my order and it arrived on the first day of a 3-5 working day slot which was perfect for me ,,, regards Steve”

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Posted 10 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews