Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always in stock and delivered next day Easy to use website”

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Posted 7 years ago

“Exceptional service!!”

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Posted 7 years ago

“Very, very good.”

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Posted 7 years ago

“Thank you. Perfect seller”

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Posted 7 years ago

“Excellent service and delivery within 24 hours Highly recommended”

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Posted 7 years ago

“Very professional.”

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Posted 7 years ago

“excellent service and speed of delivery was exceptional”

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Posted 7 years ago

“As always your service is superb! Thank you.”

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Posted 7 years ago

“Service was good and delivery but found it expensive for the delivery”

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Posted 7 years ago

“service delivery hassle free”

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Posted 7 years ago

“Excellent customer service and prompt delivery”

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Posted 7 years ago

“thank you. excellent quality. I wanted this to trim b/n by open plan kitchen tile floor and my living room oak flooring. This strip did the job brilliantly. No drilling just apply sealant and press it with a heavy object until dry. I got this delivered well ahead of the scheduled time too...thank you”

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Posted 7 years ago

“Excellent service very prompt”

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Posted 7 years ago

“Great customer service and good stock levels.”

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Posted 7 years ago

“Fantastic, friendly and helpful guidance and advice on the phone prior to very easy ordering on straightforward and well designed website. Order dispatched the same day and arrived promptly much earlier than expected. Wonderful service-highly recommended!!”

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Posted 7 years ago

“prompt delivery easy ordered from website single ramp strip not refused due to not bulk buying. very pleased thanks”

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Posted 7 years ago

“I placed my order and arranged the Delivery. The items were received 3 days earlier than expected but during the time the courier had specified. Perfectly happy with the website, the short phone conversation I had with Lilley Tile and Stone and with the Delivery. No qualms whatsoever in recommending them to others and I will be using them again. Brilliant. Thank you.”

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Posted 7 years ago

“The item ordered was delivered on time. The item was well packed and arrived in perfect condition. The item was exactly as it was described on the website.”

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Posted 7 years ago

“I called very late on a Friday afternoon, 15:50, to order some Mapei grout. As it was so late I did not expect the phone to be answered; to my surprise it was. My requirements were discussed, the batch date of the grout confirmed by someone going to the shelf and checking, the delivery charge to my home address confirmed and payment made all in a matter of minutes. Such great service so late on a Friday afternoon. The delivery was tracked and I received updates including the time of delivery; goods arrived on time as quoted. Great service from a truly dedicated team.”

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Posted 7 years ago

“Products very well priced, knowledgeable and helpful staff! Ditra matting is very cheap with these guys and all products are packaged very well. In summary, a reliable company to do business with.”

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Posted 7 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews