Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Write Your review

Tell us how Lilley Tile and Stone Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but haven't used product yet”

Helpful Report

Posted 7 years ago

“Really efficient Well pleased”

Helpful Report

Posted 7 years ago

“I needed a special tile paste ASAP, as I had run out midway through a job. I used Lilley Tile and Stone to get the 20KG bag delivered, I used the standard delivery option and they surprised me by delivering in about 1.5 days from the web order being sent. If I needed anything else regarding Tile and Stone I would look at this company firstly.”

Helpful Report

Posted 7 years ago

“accurate description and fast delivery”

Helpful Report

Posted 7 years ago

“Great service. Friendly and clear from my first enquiry. Quick and efficient following my order. Would recommend and use again.”

Helpful Report

Posted 7 years ago

“Amazing service. Delivered within 2 days and texts and emails advising on stages reached. Great product. Good value compared to other sites.”

Helpful Report

Posted 7 years ago

“I needed some sealants in a hurry having been let down by another supplier. First class service and prompt delivery, highly recommended.”

Helpful Report

Posted 7 years ago

“The part I ordered was out of stock I received a phone call within 2hours advising me and suggesting alternatives which I ordered and received next day Faultless service thank you”

Helpful Report

Posted 7 years ago

“Ordered some Mapei coloured grout and arrived so quickly! Top service!!”

Helpful Report

Posted 7 years ago

“Lightning fast delivery and high quality product”

Helpful Report

Posted 7 years ago

“Great price on the website for the grout I ordered and the delivery charge was very reasonable indeed. I missed a call from the delivery company as I was on my way back home at the time and a chap from Lilley Tile and Stone also rang me to let me know the delivery driver had arrived and he wanted to make sure everything was delivered ok. Brilliant standard of service! I'd highly recommend them and will use them again.”

Helpful Report

Posted 7 years ago

“excellent service next day delivered”

Helpful Report

Posted 7 years ago

“Great advice when called delivery and price excellent”

Helpful Report

Posted 7 years ago

“Can't recommend Lilley Tile and Stone enough! I forgot to order tile sealer, so e-mailed them to ask if they could add to my order and it was no problem at all. Also one of the items sent was incorrect, so they sent the correct item next day. Great communication and very helpful! Would definitely use this company again. Thank you very much for great service Stu!”

Helpful Report

Posted 7 years ago

“Urgently required a same brand and colour grout.. Local DIY stores did not have it. Ordered from Lilley Tile and Stone on Friday and received it today (Monday). Super efficient service. Thank you!”

Helpful Report

Posted 7 years ago

“Very helpful. i had to call about delivery as i needed it quickly and they were super accommodating with this. Excellent service!”

Helpful Report

Posted 7 years ago

“great service and very fast delivery.”

Helpful Report

Posted 7 years ago

“Ordered expansion Joints, delivery address different to billing address and arrived no problem, sooner than expected. Great service and price. Will be using again. Steve Smith, tiler.”

Helpful Report

Posted 7 years ago

“Great service fast delivery”

Helpful Report

Posted 7 years ago

“I have used lilley tile and stone a few times now and find them very efficient would highly recommend.”

Helpful Report

Posted 7 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews