Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, efficient service and rapid delivery. What more could you want.”

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Posted 7 years ago

“Extremely efficient service and excellent customer service. I had a phone call to inform me that part of my order would be coming from Germany and was asked if it was ok for delivery of these items a few days later than expected. I was really surprised and impressed by the courtesy and professionalism demonstrated. Thank you so much.”

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Posted 7 years ago

“I placed my order just after lunch and it arrived the next day. The packaging and product was excellent, I'll certainly use Lilley Tile & Stone again.”

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Posted 7 years ago

“Very fast delivery and an easy transactiom”

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Posted 7 years ago

“So easy to order and a smooth transaction. Highly satisfied”

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Posted 7 years ago

“Excellent company really helpful people. Can't really say anymore I wish all the companies that I deal with had the same level of service.”

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Posted 7 years ago

“Ordered tile hole cutter and 2 off 2.5m tile trims. Items arrived separately but was luckily home for both deliveries. Only paid for 3 to 5 day delivery but came on day 2 so really happy. Was concerned about how the trims would be packaged but needn’t have been as extremely well protected in solid cardboard tube, so overall could not be happier. Would buy further items from this supplier without hesitation.”

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Posted 7 years ago

“good service”

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Posted 7 years ago

“Very impressed by the assistance and service I have received from Linley, Tile and Stone. Would recommend and use them again.”

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Posted 7 years ago

“Excellent help on the phone and the product arrived earlier than expected - and they had to order it from Italy especially!”

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Posted 7 years ago

“Order simple to place delivered on time good service would use again.”

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Posted 7 years ago

“We have ordered from Lilley a few times: always responsive and extremely fast. Top notch service”

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Posted 7 years ago

“Quick and efficient.”

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Posted 7 years ago

“Very good. Nice tables as expected.”

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Posted 7 years ago

“This seemed to be the only place in the country selling the simple small white tiles o wanted. The delivery wasn’t cheap to Nottingham but worked very week so thanks and it was worth it.”

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Posted 7 years ago

“Mapei revived grout great product.”

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Posted 7 years ago

“Good response to my telephone call and a speedy delivery.”

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Posted 7 years ago

“Best price and delivered on time”

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Posted 7 years ago

“Order the item on line and received the item within days. Very good service”

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Posted 7 years ago

“Arrived within 24 hours good service.”

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Posted 7 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews