Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed some Mapei Keralastic T, not common in the usuall stores. Found these guys on the web. Very straight forward process for ordering, kept up to date during the process and delivered on time.”

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Posted 7 years ago

“Excellent quality of stock and lightning fast delivery.”

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Posted 7 years ago

“Well what can one say but this was such a great company to order from easy online ordering and the order came super quick.”

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Posted 7 years ago

“Brilliant service. Emailed for advice 're which grout to choose and received a really quick reply. Ordered the product late on Sunday evening it was dispatched on Monday here by 11:15 on Tuesday and I didn't choose next day delivery. Will certainly use and recommend your company in the future.”

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Posted 7 years ago

“Fast service will be using again thank you”

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Posted 7 years ago

“Fantastic service, I have used these before for stone cleaning supplies and will continue to do so.”

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Posted 7 years ago

“Website easy to navigate and had detailed product info. Tile edging ordered has a clean aluminium finish which is susceptible to transport damage but arrived unblemished, long lengths totally straight and not kinked! Spot on, pleased with my purchase and with Lilley Tile.”

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Posted 7 years ago

“Excellent service, good prices. Will definitely purchase from them again, highly recommended.”

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Posted 7 years ago

“Excellent advice on the phone, cheapest price I could find on the web, and fast delivery, couldn't ask for anything more A+++++”

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Posted 7 years ago

“best prices on the products I wanted even including the delivery charge. Delivery was very prompt. It stated within 3-5 days which I assumed meant business days but included the Saturday I ordered on apparently so arrived very promply. Only criticism would be that the 5L metal can was damaged, but this may have happened in transit so might be worth adding additional packing material, but the container hasnt split so no issues. cheers.”

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Posted 7 years ago

“As always, the service we receive from LilleyTile and Stone is second to none!”

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Posted 7 years ago

“Very helpful answered my quirey quickly and I made a purchase.Thank you”

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Posted 7 years ago

“First class. Great service.”

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Posted 7 years ago

“I was cutting cement board and I cut 40 holes in total and I still think there is a 100 more in it”

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Posted 7 years ago

“Ordered 17 bags of renovation screed on Friday 2.00. Delivered 10.30 Monday and laid it by 3.30. Its the third time we have had this service which helps keep the work flowing. Great service and a good price”

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Posted 7 years ago

“V fast and efficient service Thanks v much”

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Posted 7 years ago

“Excellent service. Advice provided over the phone and online ordering was painless. Very fast delivery with items well packed and in perfect condition. Reasonable postage costs. Would definitely use again.”

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Posted 7 years ago

“I was impressed by the large selection of products at very good prices compared with most other online stores. The cost of delivery seemed a bit high (although comparable with other stores for such bulky items) however despite having paid for just standard 3-5 day delivery it was actually sent Next Day AM, which was a pleasant surprise! 10 out of 10 for customer satisfaction and I will certainly use them again for my next tiling project.”

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Posted 7 years ago

“Ordered on Saturday, delivered on Wednesday. Very competitive price for grout and adhesive. Saved £00s compared to the price where I bought my tiles. :)”

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Posted 7 years ago

“Excellent service as always, deliveries continuely arrive on time, Stuart and his staff are polite and helpful if needed on the phone for any queries or product information. All in all a great website & great service”

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Posted 9 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews