Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Questions

Metrics

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

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Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable prices. Very friendly and easy to deal with. They phoned up to confirm delivery arrangements which was helpful”

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Posted 6 years ago

“Great customer service - good products.”

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Posted 6 years ago

“I have purchased from Lilley role and stone a few time since this summer for a wetroom diy project. The advice, quality of service, product range, delivery and packaging has been nothing less than superb. The advice and guidance provided has been decisive and clear And very quick response times - this helps a lot when you are unsure. I will be using LT and S again for my next project and thoroughly recommend them to all embarking on Similar projects.. Thank you!”

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Posted 6 years ago

“falsch bestellt stonierung problemlos”

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Posted 6 years ago

“I have used this product before and it is excellentfor the work intended.Delivery was quick to this part of remote Scotlland,and arrived undamaged,Thanks.”

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Posted 6 years ago

“Stock availability did not match the web listing, but rather than just delivering "bad news", Mr Lilley got in touch personally to offer a very generous substitution and ensured it was delivered to site quickly. This no doubt resulted in additional cost to Lilley but he put the customer first. Rare these days so should be commended!”

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Posted 6 years ago

“As always Lilley Tile and Stone provide a service that is second to none!!”

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Posted 6 years ago

“Excellent service good product.”

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Posted 6 years ago

“Excellent product and service, very pleased. D W”

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Posted 6 years ago

“Excellent customer services and really great prices”

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Posted 6 years ago

“Very helpful staff and their advice was very welcomed. Job done and happy shower area as a result. Thank you”

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Posted 6 years ago

“Outstanding advice and service. Lilley really helped us out when another supplier let us down Simon Noble Operations Director - GPF Lewis Solutions Ltd”

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Posted 6 years ago

“Decent price, good product and delivered faster than expected”

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Posted 6 years ago

“Very professional and had the specific materials I needed.”

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Posted 6 years ago

“Perfect product. Fast delivery”

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Posted 6 years ago

“Unfortunately the item was broken on delivery which wasn't your fault and you refunded my money very quickly and hassle free. Excellent.”

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Posted 6 years ago

“Order was ore to and delivered on time and in good condition.no problems”

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Posted 6 years ago

“Excellent product delivery in good time.would definitely use this company again”

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Posted 6 years ago

“Good price matched with great delivery”

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Posted 6 years ago

“Excellent service - order placed on Sunday, dispatched on Monday, received on Tuesday and used that afternoon.”

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Posted 6 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews